Front Office Associate

4 days ago


Ranjit Avenue Amritsar Punjab, India bloom Hotel Group Full time

We are looking for a Hotel **Front Office Associate** to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Hotel **Front Office Associate** responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

**Responsibilities**:

- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments

**Requirements and skills**
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
- Understanding of how travel planning websites operate, like Booking and TripAdvisor.
- Excellent communication and organizational skills.
- Degree in hotel management is a plus.

**Job Types**: Full-time, Permanent

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- Hotel: 1 year (preferred)
- Guest services: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person



  • Amritsar, India bloom Hotel Group Full time

    As a front desk or front office associate, you are **responsible for performing various administrative job duties**. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. **Salary**: ₹8,731.47 - ₹15,000.00 per month **Benefits**: - Food provided -...


  • Ranjit Avenue, Amritsar, Punjab, India Texas Immigration Full time

    The Front Desk Executive serves as the first point of contact for visitors, clients, and employees. This role is responsible for managing front-desk operations, greeting guests, and handling incoming calls in a professional and courteous manner. **Key Responsibilities**: - Greet and welcome visitors with a positive, helpful attitude. - Answer, screen, and...


  • Ranjit Avenue, Amritsar, Punjab, India Stokastra Full time

    **Job Title: Front Desk Officer** **Location**: [Stokastra/Amritsar] **Responsibilities**: - Greet and welcome guests as soon as they arrive at the office. - Direct visitors to the appropriate person and office. - Answer, screen, and forward incoming phone calls. - Ensure reception area is tidy and presentable, with all necessary stationery and material...


  • Ranjit Avenue, Amritsar, Punjab, India Vision Overseas Group Full time

    Job Title: Front Desk receptionist Company: Vision Overseas Group Location: D-Block, Ranjit Avenue, Amritsar Department: Administration Job Summary: The Receptionist will be the first point of contact at Vision Overseas Group, handling front desk operations, greeting visitors, managing phone calls, and providing administrative support to the team. Key...


  • Amritsar, Punjab, India Bloom Hotel Group Full time

    Organize and assign duties and tasks to front office team members. - Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. - Handling basic...


  • Ranjit Avenue, Amritsar, Punjab, India Texas Immigration Full time

    **Key Responsibilities**: - Greet visitors and direct them to the appropriate staff or department. - Answer and direct phone calls politely and professionally. - Manage and schedule appointments, meetings, and conference rooms. - Maintain a clean and organized reception area. - Handle incoming and outgoing mail, packages, and deliveries. - Assist with basic...


  • Ranjit Avenue, Amritsar, Punjab, India SANDOZ HOTELS & RESTAURANTS Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Key Responsibilities:Guest RelationsWelcome and greet guests warmly upon arrival.Assist with check-in/check-out processes efficiently.Handle guest inquiries, requests, and complaints professionally.Reservations & BookingsManage room reservations (walk-ins, phone, online, or email).Coordinate with housekeeping and other departments on room status.Update...

  • Office Receptionist

    2 weeks ago


    Ranjit Avenue, Amritsar, Punjab, India Pijjen Immigration Full time

    We are seeking a dedicated and mature Full Time Receptionist for our Ranjit Avenue office. **Reports to**:Office Manager **Qualifications**: High school **Experience**: 1 year of experience in Immigration firm would be an asset. **Location : Amritsar Punjab** **Major Responsibilities and Duties**: 1. Schedule and confirm appointments. 2. Perform data...


  • Amritsar, Punjab, India Hotel euphoria Green Full time

    Good knowledge of Hindi and English. Polite, humble and sincere. Deal Breaker - Atleast 6 months experience in front office at any reputed hotel Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Food provided - Leave encashment Ability to commute/relocate: - Amritsar, Punjab: Reliably commute or willing to relocate with an employer-provided...


  • Amritsar, Punjab, India Hotel euphoria Green Full time

    Good knowledge of English. Polite, humble and sincere. Deal Breaker - Atleast 6 months experience in front office at any reputed hotel Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Food provided - Leave encashment Ability to commute/relocate: - Amritsar, Punjab: Reliably commute or willing to relocate with an employer-provided relocation...