Customer Relationship Executive

7 hours ago

Noida, India Ojasvin Group Full time

_**Department**:Grievance_
- **Reporting Person**: Chief Managing Director_
- **Location**:Sector 63, Noida_
- **Experience**:Minimum 1 yr. exp._
- The role will be based on correction / corrective action / preventive measures taken for incidents across organization. Actively engage with Clients to understand all incidents in detail. Manages certain complaints personally and ensures timely closure. Responsible for the availability and creation of various MIS for Customer complaints. **Must be an** **immediate joiner.**_
- **Responsibilities**:_
- _To handle client queries, complaints and providing them quick resolutions via calling._
- _Maintaining proper database and follow-ups of Clients on daily basis._
- _Handle critical customer complaints with a vision to provide permanent resolution within specified timeline_
- _Ensuring adherence to grievances redressal policy and processes, monitoring its implementation and initiating corrective action wherever needed by self_
- _Evaluation of complaints and submit the Root Cause Analysis with action plan_
- _Build a strategy towards reduction in escalations of customer complaints_
- _Ensuring all regulatory queries are answered to the regulators satisfaction_
- _Internal interactions with Clients for coordinating on all aspects, to deliver end to end customer grievance resolution_
- _Must be a Graduate with minimum 1 yr. experience in Customer Service/ Client handling._
- _Exceptional interpersonal, customer service, problem-solving and conflict resolution skills_
- _Understanding of CRM concept._
- _Excellent verbal and written communication skills (English/Hindi)_
- _Excellent knowledge of MS Office (Excel, PowerPoint and Word)_
- **Contact: HR Simran
(8448189034
)**_

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8448189034

  • Customer Relationship Executive

    4 days ago

    Noida, Uttar Pradesh, India Finance First Services Full time

    Role & responsibilitiesJob Title: Relationship Executive Company: Tycoon Credit and Portfolios Ltd.Location: Noida (Plot No. A359, 1st Floor, Sector 19, Near Max Hospital)Job Type: Full-time Experience: 1-3 years Job Description:We're looking for experienced Relationship Executives to join our team in Noida. As a Relationship Executive, you'll be responsible...

  • Customer Relationship Executive

    2 days ago

    Noida, Uttar Pradesh, India InstaAstro Full time

    Job Title:Customer Relationship ExecutiveJoining:ImmediateLocation:Noida, Sec 59Job Summary:We are looking for aCustomer Relationship Executivewith minimum1 yearof experience and excellent communication skills. The ideal candidate will be responsible for building strong customer relationships, ensuring customer satisfaction, and supporting business growth...

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India AstroKapoor Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    We're Hiring: Customer Relationship ExecutiveNoida | Full-Time | On-SiteAre you passionate about helping people, resolving queries with empathy, and building long-lasting customer relationships?AstroKapooris looking for a dedicatedCustomer Relationship Executiveto join our growing teamAbout AstroKapoorAstroKapoor, an ISO 9001:2015 Certified Organization, is...

  • Customer Relationship Executive

    2 days ago

    Noida, Uttar Pradesh, India DAP Automobiles Pvt Ltd Full time

    The Customer Relationship Executive (CRE) will be responsible for direct sales and customer engagement for car beautification services such as ceramic coating, PPF, detailing, polishing, interior treatments, and related packages. The role focuses on lead conversion, walk-in handling, and relationship building to drive revenue growth.Key ResponsibilitiesSales...

  • Customer Relationship Executive

    2 days ago

    Noida, India Sorich Organics ( Office Job - Noida) Full time

    The Customer Relationship Executive is responsible for building and maintaining strong relationships with customers to ensure their needs are met and their questions are answered. This position requires excellent communication skills, both verbal and written, as well as a customer-centric approach. Key Responsibilities: - Maintain accurate records of...

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India APHM Food and Beverages Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    Key responsibilities:1. Client Relationship Management: Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.2. New Business Acquisition: Identify new business opportunities, explain our processes and services to potential clients, and convince them to take our packages.3. CRE Team...

  • Customer Relationship Executive Intern

    2 weeks ago

    Noida, Uttar Pradesh, India Tech 2 globe Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Relationship Executive Intern located in Delhi, India. The Customer Relationship Executive Intern will be responsible for maintaining and enhancing customer satisfaction, managing business relationships, delivering exceptional customer...

  • Customer Relationship Executive

    4 days ago

    Noida, Uttar Pradesh, India EduKyu Pvt Ltd Full time

    EduKyu. is Hiring! Customer Relationship Executive at EduKyu! What We’re Looking For: - 06-2+ years in customer relationship Executive or a related role(Edtech only) - Strong interpersonal and communication skills - Excellent command over spoken and written language - Dynamic, proactive, and customer-centric approach What You’ll Do: - Build and...

  • Customer Relationship Executive

    1 week ago

    Noida, Uttar Pradesh, India EduKyu Pvt Ltd Full time

    EduKyu. is Hiring! Customer Relationship Executive at EduKyu! What We’re Looking For: - 06-2+ years in customer relationship Executive or a related role(Edtech only) - Strong interpersonal and communication skills - Excellent command over spoken and written language - Dynamic, proactive, and customer-centric approach What You’ll Do: - Build and...

  • Customer Relationship Executive

    8 hours ago

    Noida, Uttar Pradesh, India EduKyu Pvt Ltd Full time

    EduKyu. is Hiring! Customer Relationship Executive at EduKyu! What We’re Looking For: - 6-2+ years in customer relationship Executive or a related role(Edtech only) - Strong interpersonal and communication skills - Excellent command over spoken and written language - Dynamic, proactive, and customer-centric approach What You’ll Do: - Build and...