Customer Relationship Executive

7 days ago

Noida, India Sorich Organics ( Office Job - Noida) Full time

The Customer Relationship Executive is responsible for building and maintaining strong relationships with customers to ensure their needs are met and their questions are answered. This position requires excellent communication skills, both verbal and written, as well as a customer-centric approach.

Key Responsibilities:

- Maintain accurate records of customer interactions, feedback, and complaints to improve services and products.
- Collaborate with other departments such as sales, marketing, and product development to ensure customer satisfaction and retention.
- Provide timely and effective solutions to customer problems and follow up to ensure customer satisfaction.
- Proactively identify potential issues and opportunities for improvement in the customer experience.
- Conduct customer surveys and analyze feedback to identify areas of improvement and trends.
- Provide training and guidance to other employees on how to improve customer service.

Qualifications:

- Bachelor's degree in business, marketing, or a related field.
- 2+ years of experience in customer service or a related field.
- Excellent communication skills, both verbal and written.
- Strong problem-solving skills
- Customer-centric approach and passion for helping customers.
- Ability to work independently and collaboratively with other members of the team. - Knowledge of customer service principles and practices.
- Experience with customer relationship management (CRM) software. - Ability to prioritize tasks and manage time effectively.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,772.53 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8800907893

  • Customer Relationship Executive

    3 days ago

    Noida, Uttar Pradesh, India Finance First Services Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Role & responsibilitiesJob Title: Relationship Executive Company: Tycoon Credit and Portfolios Ltd.Location: Noida (Plot No. A359, 1st Floor, Sector 19, Near Max Hospital)Job Type: Full-time Experience: 1-3 years Job Description:We're looking for experienced Relationship Executives to join our team in Noida. As a Relationship Executive, you'll be responsible...

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India EduKyu Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionEduKyu specializes in providing high-quality educational and career development training programs tailored to the needs of students and working professionals. Partnering with prestigious universities, the organization offers industry-relevant courses and innovative academic solutions to help learners achieve their career aspirations and...

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India AstroKapoor Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    We're Hiring: Customer Relationship ExecutiveNoida | Full-Time | On-SiteAre you passionate about helping people, resolving queries with empathy, and building long-lasting customer relationships?AstroKapooris looking for a dedicatedCustomer Relationship Executiveto join our growing teamAbout AstroKapoorAstroKapoor, an ISO 9001:2015 Certified Organization, is...

  • PPC Executive

    2 days ago

    Noida, India Customer Service Executive Full time

    **_URGENTLY HIRING EXPERIENCED CANDIDATES FOR USA SHIFT FOR TECH SALES_** **_**_ - *_* **_TIMING- 6 PM. TO 2AM_** Communication skills - FLUENT ENGLISH INTERESTED CANDIDATES CONTACT ASAP **Job Types**: Full-time, Fresher **Salary**: ₹40,000.00 - ₹80,000.00 per month **Benefits**: - Food allowance - Internet reimbursement Schedule: - Night...

  • Customer Relationship Executive

    2 weeks ago

    Noida, India Viable Outsource Solution Full time

    **Job Summary**: - We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their...

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India APHM Food and Beverages Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    Key responsibilities:1. Client Relationship Management: Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.2. New Business Acquisition: Identify new business opportunities, explain our processes and services to potential clients, and convince them to take our packages.3. CRE Team...

  • Customer Relationship Executive Intern

    1 week ago

    Noida, Uttar Pradesh, India Tech 2 globe Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Relationship Executive Intern located in Delhi, India. The Customer Relationship Executive Intern will be responsible for maintaining and enhancing customer satisfaction, managing business relationships, delivering exceptional customer...

  • Customer Relationship Executive

    3 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Expedite Impex Pvt. Ltd. Full time

    Job Role - Customer Relationship Executive Expedite Impex is looking for Customer Relationship Executive to join our dynamic team and embark on a rewarding career journey A CRE is responsible for building and maintaining positive relationships with a company's customers. This role involves providing excellent customer service, resolving customer...

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Katha Rama Films Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    *KATHA RAMA FILMS* .About UsKatha Rama Films is a creative production house specializing in films, commercials, music videos,corporate videos, short-form content, and digital campaigns. We are looking for a talented and passionateVideo Editor to join our in-house team and contribute to creating impactful visual content.Instagram: YouTube: *Job Description*As...

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India EduKyu Pvt Ltd Full time

    EduKyu. is Hiring! Customer Relationship Executive at EduKyu! What We’re Looking For: - 06-2+ years in customer relationship Executive or a related role(Edtech only) - Strong interpersonal and communication skills - Excellent command over spoken and written language - Dynamic, proactive, and customer-centric approach What You’ll Do: - Build and...