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Chat Associate

2 weeks ago


Mohali Punjab, India Digital Dots Full time

**Job Title**: Chat Process Executive - Mohali
**Company**: Digital Dots

**Location**: Mumbai (On-site)

**Job Type**: Full-time

**Key Responsibilities**:

- Respond to customer queries via live chat
- Maintain accurate records of interactions
- Resolve issues or escalate when needed
- Ensure timely and professional responses

**Requirements**:

- Minimum qualification: 12th pass
- Good English typing and grammar
- Basic computer knowledge
- Ability to multitask and stay calm under pressure

**Experience**: 0-2 years (Freshers can apply)

**Industry**: BPO / Customer Support

Pay: ₹305,250.00 - ₹329,885.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Location**:

- Mohali, Punjab (required)

Work Location: In person