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Chat Associate
2 weeks ago
**Job Title**: Chat Process Executive - Mohali
**Company**: Digital Dots
**Location**: Mumbai (On-site)
**Job Type**: Full-time
**Key Responsibilities**:
- Respond to customer queries via live chat
- Maintain accurate records of interactions
- Resolve issues or escalate when needed
- Ensure timely and professional responses
**Requirements**:
- Minimum qualification: 12th pass
- Good English typing and grammar
- Basic computer knowledge
- Ability to multitask and stay calm under pressure
**Experience**: 0-2 years (Freshers can apply)
**Industry**: BPO / Customer Support
Pay: ₹305,250.00 - ₹329,885.00 per year
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
**Location**:
- Mohali, Punjab (required)
Work Location: In person