Customer Care Executive

3 days ago

Baner Pune Maharashtra, India Yuvva Hub Skill Management Pvt. Ltd. Full time

Position: Customer Care Executive (Tech Support)

**Job Description**:

- Identify and Evaluate Technology Solutions.
- Promptly answer & support related Phone calls.
- Problem Solving and Troubleshooting in minimum time.
- Identify Potential Issues & give quick solutions for it.
- Conduct online training sessions for the Clients.
- Conduct online / onsite New Installations.
- Provide Online and offline support to our customers via available resources.
- Handle other technical Issues.

Tech Skills Requirements
- Working knowledge of basic network configuration.
- Working Knowledge of all types of IT Hardware and Software
- Basic knowledge of computer (Types of Printers, Networking, OS etc.)

Other requirements:

- Fluent & Soft communication
- Ready to learn new technologies on his own
- Ready to travel across the country, if required

More details:

- Experience required: 0-3 years
- Salary: Best in the industry, will be commensurate with the skills and experience.
- Department: Tech Support
- Employment type: Permanent, full time
- Location: Baner, Pune, MH

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9511910210

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