Project Coordinator

**Responsibilities**

Coordinate project management activities, resources, equipment and information.

Break projects into doable actions and set timeframes.

Liaise with clients to identify and define requirements, scope and objectives.

Assign tasks to internal teams and assist with schedule management.

Make sure that clients’ needs are met as projects evolve.

Help prepare budgets.

Analyse risks and opportunities.

Oversee project procurement management.

Monitor project progress and handle any issues that arise.

Act as the point of contact and communicate project status to all participants.

Work with the Project Manager to eliminate blockers.

Use tools to monitor working hours, plans and expenditures.

Issue all appropriate legal paperwork (e.g. contracts and terms of agreement).

Create and maintain comprehensive project documentation, plans and reports.

Ensure standards and requirements are met through conducting quality assurance

tests.

Ensure that all aspects of a project are organised and in conformance with timeline

and deliverables requirement

Develop and maintain project performance database that tracks overall progress

and achievement of milestones

Serve as point of communication between company teams and external resources

Deepen partnerships with outside resources, including third-party vendors and

researchers

**Measurement Metrics**

1. **Project Delivery**:
On-Time Delivery Rate: Percentage of projects delivered on or before the

agreed deadline.

Project Completion Rate: Percentage of projects completed successfully

without significant scope changes or overruns.

2.** Resource Management**:
Resource Utilisation Rate: Efficiency in the use of allocated resources (e.g.,

personnel, equipment).

Task Assignment Accuracy: Percentage of tasks assigned correctly based

on team members’ strengths and capabilities.

3. **Client Satisfaction**:
Client Feedback Score: Average score from client feedback surveys

regarding project management and communication.

Repeat Business Rate: Percentage of clients who return for additional

projects, indicating satisfaction with the service provided.

4. **Risk Management**:
Issue Resolution Time: Average time taken to resolve project-related

issues.

Risk Mitigation Success Rate: Percentage of identified risks that were

successfully mitigated or minimised.

5. **Quality Assurance**:
Quality of Deliverables: Number of quality assurance issues or defects

identified post-delivery.

Compliance Rate: Percentage of projects that meet all quality and

compliance standards without requiring rework.

6. **Communication and Documentation**:
Communication Efficiency: Feedback from team members and clients

regarding the clarity and timeliness of communication.

Documentation Accuracy: The accuracy and completeness of project

documentation, including reports, plans, and contracts.

7. **Team Development**:
Training and Skill Development: Number of training sessions or skill

development activities conducted for team members.

Team Performance Improvement: Observable improvement in team

performance metrics after training or skill-building activities.

8. **Stakeholder Engagement**:
Engagement Score: Level of stakeholder (internal and external)

engagement throughout the project lifecycle, measured through surveys or

feedback.

Partnership Strength: Quality of relationships with third-party vendors and

researchers, measured through collaboration success and feedback.

9.** Project Performance**:
Database Accuracy: The accuracy and up-to-date status of the project

performance.

Data Utilisation: The extent to which the project performance data is used

to inform decision-making