Travel Executive

12 hours ago

Shimla, India Planmans Group Full time

**Job Summary**:
**Key Responsibilities**:

- Handle inbound and outbound calls related to travel inquiries, bookings, and customer support.
- Assist clients in **hotel reservations, cab bookings, and travel arrangements** as per their requirements.
- Coordinate with **hotels, cab operators, and travel partners** to ensure smooth operations.
- Provide **travel recommendations, package details, and cost estimates** to customers.
- Address customer queries and resolve issues related to bookings in a timely and professional manner.
- Maintain accurate records of bookings, payments, and customer details.
- Stay updated with **travel trends, hotel rates, and transportation options** to offer the best solutions.
- Work closely with the sales and operations team to optimize service delivery.

**Required Skills & Qualifications**:

- Prior experience in the **travel or hospitality industry** (preferred).
- Strong **verbal and written communication skills**.
- Proficiency in using **travel booking systems, MS Office, and CRM software**.
- Ability to **multi-task and handle multiple bookings efficiently**.
- Customer-oriented with a **problem-solving mindset**.
- Good negotiation skills to secure the best deals for clients.

**Benefits**:

- Competitive salary with incentives.
- Travel discounts and perks.
- Growth opportunities within the company.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Travel planning: 1 year (required)

**Language**:

- English (required)

**Location**:

- Shimla, Himachal Pradesh (required)

Work Location: In person

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