
Travel Executive
12 hours ago
**Job Summary**:
**Key Responsibilities**:
- Handle inbound and outbound calls related to travel inquiries, bookings, and customer support.
- Assist clients in **hotel reservations, cab bookings, and travel arrangements** as per their requirements.
- Coordinate with **hotels, cab operators, and travel partners** to ensure smooth operations.
- Provide **travel recommendations, package details, and cost estimates** to customers.
- Address customer queries and resolve issues related to bookings in a timely and professional manner.
- Maintain accurate records of bookings, payments, and customer details.
- Stay updated with **travel trends, hotel rates, and transportation options** to offer the best solutions.
- Work closely with the sales and operations team to optimize service delivery.
**Required Skills & Qualifications**:
- Prior experience in the **travel or hospitality industry** (preferred).
- Strong **verbal and written communication skills**.
- Proficiency in using **travel booking systems, MS Office, and CRM software**.
- Ability to **multi-task and handle multiple bookings efficiently**.
- Customer-oriented with a **problem-solving mindset**.
- Good negotiation skills to secure the best deals for clients.
**Benefits**:
- Competitive salary with incentives.
- Travel discounts and perks.
- Growth opportunities within the company.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Travel planning: 1 year (required)
**Language**:
- English (required)
**Location**:
- Shimla, Himachal Pradesh (required)
Work Location: In person
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