Front Office Executive Sales

1 day ago

Ganapathi Coimbatore Tamil Nadu, India Fashion Dot Young Laser Full time

Front office roles in a fashion-related company typically involve customer-facing activities and play a crucial role in creating a positive impression on clients and customers. Here are some common front office roles and responsibilities:

- **Customer Service**:

- Interacting with customers in person, over the phone, or through online platforms.
- Addressing inquiries, resolving issues, and providing assistance in a professional and courteous manner.
- Managing customer feedback and ensuring customer satisfaction.
- **Reception and Administrative Tasks**:

- Greeting visitors and managing the front desk.
- Managing appointments and schedules for executives or other team members.
- **Sales Support**:

- Assisting in the sales process by providing information on products or services.
- Processing sales transactions and managing point-of-sale systems.
- Collaborating with the sales team to meet customer needs.
- **Inventory Management**:

- Tracking and managing inventory levels.
- Coordinating with other departments, such as production or logistics, to ensure product availability.
- **Order Processing**:

- Managing customer orders from initiation to fulfillment.
- Ensuring accurate and timely order processing and delivery.
- **Retail Operations**:

- If applicable, handling tasks related to retail operations, such as maintaining store displays, organizing merchandise, and managing cash registers.
- **Data Entry and Record Keeping**:

- Entering and maintaining accurate customer and product information.
- Keeping records of transactions, customer interactions, and other relevant data.
- **Communication**:

- Serving as a liaison between customers and internal teams.
- Communicating important information to customers, such as promotions or changes in policies.
- **Problem Resolution**:

- Identifying and resolving customer issues or concerns efficiently.
- Escalating complex problems to higher-level support if necessary.

**Salary**: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 4 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Ganapathi, Coimbatore, Tamil Nadu (required)

Ability to Relocate:

- Ganapathi, Coimbatore, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

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