
Hotel Front Office Executive
1 week ago
It is a budget-friendly hotel located in Andheri East, Mumbai, conveniently situated just below the Western Express Highway Metro Station and close to Chhatrapati Shivaji Maharaj International Airport. It offers comfortable, air-conditioned rooms with modern amenities like free Wi-Fi, flat-screen TVs, mini-fridges, and private bathrooms. Guests can enjoy complimentary breakfast and room service, though the hotel lacks a full in-house restaurant. With limited parking and a focus on cleanliness and helpful service, it’s a practical choice for business and leisure travelers seeking easy access to Mumbai’s transit hubs.
**Job Title**: Front Office Executive
**Location**: Andheri East, Mumbai
**Salary**: ₹20,000 - ₹25,000 per month + incentives + food
**Duty Hours**: 10 hours per day
**Shift Type**: Straight Shift
**Weekly Off**: 1 day off per week (as per hotel standard)
**Key Responsibilities**:
- Greet guests warmly and assist with check-in/check-out procedures
- Coordinate with housekeeping and other departments for guest needs
- Handle billing and payments accurately
- Address guest queries and resolve complaints in a professional manner
- Maintain front desk cleanliness and administrative records
- Ensure a seamless guest experience from arrival to departure
**Requirements**:
- Prior experience in hotel front office or customer service preferred
- Strong communication and interpersonal skills
- Basic knowledge of PMS (Property Management Systems) is an advantage
- Well-groomed and professional appearance
- Ability to multitask and work under pressure
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Rotational shift
Work Location: In person
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