Tele Calling Executive

2 days ago


Salem, India Mergosoft Private Limited Full time

**Job Summary**
- **Outbound calling**: Make outbound calls to prospective and existing customers to generate interest in IT products or services.
- **Product and service knowledge**: Clearly explain product features, benefits, and pricing to customers.
- **Lead management**: Follow up on leads, nurture them, and convert them into sales opportunities or appointments for the sales team.
- **Customer support**: Handle incoming calls to address customer inquiries and resolve issues related to IT products or services.
- **Database management**: Accurately record all customer interactions, update information in the CRM system, and maintain customer databases.
- **Target achievement**: Meet daily, weekly, and monthly sales and call-handling targets.
- **Sales aptitude**: Ability to understand customer needs and suggest suitable solutions.
- **Experience**: Previous telemarketing, telecalling, or sales experience is often preferred.

**Qualifications and Skills**:
Minimum qualification: Graduate with Excellent verbal communication in English and regional languages. Good interpersonal and persuasion skills. Basic computer knowledge and data entry skills. Prior experience in telecalling, telesales, or customer support preferred.

**Job Types**: Full-time, Permanent

Work Location: In person

**Pay**: ₹10,000.00 - ₹25,000.00 per month

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person



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