Customer Support Executive

5 days ago

Bhubaneswar Orissa, India Bankify Full time

Job Overview

Qualifications And Skills
- Good communication skills in English, Hindi, and Odia
- Experience in cold calling and persuasive communication
- good with Microsoft Excel
- Strong interpersonal skills and the ability to work effectively in a team

Roles And Responsibilities
- Handle customer inquiries and provide accurate information about our products and services
- Assist customers in troubleshooting technical issues and provide solutions
- Manage customer/Client complaints and ensure timely resolution
- Maintain detailed records of customer interactions and transactions
- Collaborate with other departments to resolve customer issues
- Provide feedback and suggestions to improve customer satisfaction
- Stay up-to-date with product knowledge and industry trends

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift
- Weekend availability

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Relocate:

- Bhubaneshwar, Orissa: Relocate before starting work (required)

Work Location: In person

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