Back Office Assistant

5 days ago

Vadodara Gujarat, India The HR Factory Full time

**Back Office Assistant Job Responsibilities**:Providing data by operating a computer.
- Determining a sequence of operations by studying production schedules.
- Performing defined tasks as per company processes.
- Monitoring and manipulating daily jobs that are determined by a system.
- Maintaining incident logs for any issues that arise.
- Preparing any equipment that is needed for day-to-day operations by accessing various different forms of software.
- Making appropriate changes to any documentation, as and when needed.
- Resolving user issues by answering questions and requests when they arise.
- Generating reports from batch jobs and distributing to all those who are concerned.
- Troubleshooting any malfunctions.
- Ensuring operation of equipment used by completing maintenance following the manufacturer’s instructions.
- Maintaining operations by monitoring error messages and making adjustments.
- Maintaining client confidence and protecting operations by keeping sensitive information confidential.
- Contributing to team efforts.
- Continuously monitoring and reacting to IT operations schedules.
- Responding to incoming telephone calls and mail inquiries from both internal and external customers regarding computer-related problems.
- Maintaining and supplying inventory by regularly checking stock levels to determine the overall inventory level.

**Salary**: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

Work Location: One location

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