Experience Centre Advisor

6 days ago

JP Nagar Bengaluru Karnataka, India Material Depot Full time

**Job Description: Experience Centre Advisor at Material Depot**

**Material Depot (materialdepot.in) is arguably India’s largest tech-enabled omnichannel brand of Architectural and Interior products.**

**The founding team is a mix of top management consulting firms and colleges in India (like BCG, IITB, etc.), and have worked extensively in the construction space globally. Funded by prominent global VCs that include Y Combinator, Accel Atoms, Whiteboard Capital, Soma Capital among others, we are seeking to expand our team across the board.**

**Position Summary**:
As an Experience Centre Advisor at Material Depot, you will be responsible for executing multiple aspects of store operations, achieving sales targets, and ensuring customer satisfaction.

**Location : Bangalore**

**Timings : Morning or Afternoon Shift - 9 hours**

**Working days - 6 Days a week. (Week off on any of the week days).**

**Responsibilities**:

- Assist customers in selecting the appropriate materials for their projects, considering their needs, preferences, and budget.
- Demonstrate a deep understanding of interior design and architecture products to effectively assist customers in making informed decisions.
- Build and maintain rapport with customers, establishing long-term relationships and ensuring their satisfaction.
- Handle customer inquiries, complaints, and concerns promptly and professionally, striving to resolve any issues and provide solutions.
- Collaborate with the store team to achieve sales targets and contribute to the overall success of the store.

**Requirements**:

- High school diploma or equivalent education.
- Proven experience in a customer service or sales role, preferably in a retail environment.
- Excellent interpersonal and communication skills, with the ability to engage and connect with customers.
- Experience in retail sales or customer service roles is an advantage.
- Flexibility to work evenings, weekends, and holidays, as required.
- Good knowledge of inventory stocking and merchandising.

**Perks**:

- Uncapped Generous Incentives (Potential to earn 2X Salary)
- Health Insurance (Individual and 2 Family Members)
- Career Advancement Opportunities - Promotions within the company
- 18 Paid Leaves **+**12 Sick Leaves every year (Post completion of Probation Period)

**Job Types**: Full-time, Permanent, Fresher, Internship

Pay: Up to ₹600,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Joining bonus
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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