
Customer Care Executive
5 days ago
**Job Title: International Voice**
**Work Location: Kolkata**
**Any Under Graduate/Graduate Fresher can Apply.**
**Excellent English communication is must.**
**Shift: US Shift (evening & night shift)**
- Management and resolve customer complaints.
- Sell products and place customer orders in the computer system.
- Identify and escalate issues to supervisors.
- Provide product and service information to customers.
Week Off: 2 days rotational week off. 5 Days working
**Requirements**:
Qualification: Undergraduate & Graduate
- Good Communication skills.
- Take calls Over Phone which involves working in different time zones.
- Take calls from Global clients and initiate the right responses to them, positively and professionally.
- Flexible to work in shifts.
- Excellent English - both verbal and written communication skills.
- Knowledge of customer service principles and practices.
- Good technical knowledge.
**Benefits**
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Pay: ₹12,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 9804263257
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