Resource Executive(Outbound Calling)

4 days ago

Mumbai, India Talent Corner HR Services Pvt Ltd Full time

**Resource Executive (Outbound Calls) - Day Shift in MNC - 5 Days working
- Mumbai**

We are looking for dedicated, confident youngsters and energetic tele callers consultant who can talk, multi-task and are eager to learn. As you learn new projects, you will be responsible for training and coordinating with freelancers.

Client is an International specializes in customer research (mystery shopping), brand standard evaluations, audits and inspections for clients globally. We are seeking talented, educated, resourceful and passionate associates to join our team. We welcome dedicated, independent thinkers with multilingual capabilities and excellent problem-solving skills. Our Company Focus is to remain the world’s leading provider of mystery customer research programs, with 100% client satisfaction

**POSITION AVAILABLE: Resource Executive (Outbound Calls) for the Market Research Company**

**Position Requirements**:
1. Calling target customers & explain Mystery Audit details.

2. Good Convincing Power and Effective Communicator.

3. Queries Handling and Ability to sustain a conversation.

4. Highly organized and mature with respect to human relationships and can get the job done.

5. Carrying on intelligent conversation with the customer for information dissemination/meeting as appropriate.

6. Would be responsible to schedule site visits of the potential customers.

7. Maintaining and analysing reports of Prospects, Site Visits, and Closures.

8. Making appropriate records of dialogue for call status.

9. To Generate the Leads (No Sales)

**Key Role and Responsibilities Includes**:
1. Recruit Shoppers using various online platforms on a daily basis as per task checklist

3. Train Shoppers and educate them on surveys, Guidelines, Qualifying Questions and confirming through dialogue and communication

4. Scheduling of Shops and finalising the completion of shop

5. Weekly updates as per task checklist to clients for field work, report information, suggestions and recommendations

6. Serve as single point of contact for assigned country/region and provide customer service to evaluators with questions, concerns, or technical problems.

**Salary**: ₹200,000.00 - ₹300,000.00 per year

Schedule:

- Monday to Friday

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