Assignment Support Administrator

Posted: 28/01/2025
- Competitive
- India
- Permanent

**Overview**

**The Assignment Support Administrator will be responsible for administrative duties supporting the Assignment Support team in USA and will serve as a liaison between sales team, Navision/payroll team and invoicing team. This individual will be mainly responsible, but not limited to, drafting COL’s and amendments, processing Bullhorn placements, amendments, extensions as well as other administrative tasks as assigned by Supervisor to ensure payroll and invoicing teams have correct information to process timely payroll and invoice the client.

**Key responsibilities**
- Drafting Contract offer letters and amendment letters by prioritizing requests that affect payroll and 24-hour response time to regular placements.
- Review and approve new placements and change requests in Bullhorn within TAT (24 hours).
- Drafting change requests in Bullhorn within the TAT (24 hours).
- Manage shared mailbox by prioritizing requests that affect payroll and 24-hour response time to regular placements.
- Escalate to senior members of the team and communicate clearly with the Sales team if a contractor will not be paid correctly due to signed letters not received.
- Coordinate any mass transitions by setting up meetings with the relevant parties - payroll, invoicing, sales team and providing a detailed outline of steps to be taken and deadlines. Keep track of the request to ensure they are all completed correctly and on time.
- Review Placements ready for approval report and support with follow ups as needed.
- Implement lessons learned process and discuss errors/issues from the month, what measures to be put in place to avoid errors.
- Always should be thinking to improve the process and get the best efficiency **Essential Criteria**:

- Excellent attention to detail.
- Excellent organizational skills and ability to priorities work and meet deadlines.
- Experience working with legal documents considered an asset (e.g. contracts).
- Excellent written and verbal communication skills, with a strong, clear, and confident telephone manner.
- Ability to quickly learn new processes and strong ability to follow them consistently.
- Working knowledge of Excel, Word, PowerPoint, and Outlook.
- The ability to work well independently while understanding when to refer to other team members.

**Skills that will make you successful in this role.**
- Highly motivated, organized, and able to multitask.
- Ability to take initiative, manage end to end responsibility, reporting and payroll work.
- Strong communication skills, as day to day activities involve collaboration between USA and India team.

**What will I receive joining NES Fircroft?**

You will be joining a thriving business at a time of rapid expansion where you will have excellent opportunities for further career development and progression. We invest in our people and offer plenty of training opportunities to develop your skills and help you succeed.

**Attractive benefits**: Local Medical & Accident insurance, sponsored annual health check-ups, 18 days annual leave in addition to 12 public holidays, dress down Thursday & Fridays, early Friday finish, company-sponsored social events, wellness sessions, options to opt for voluntary provident fund and National pension scheme (NPS), Vacation allowance, flexible work option after probation

**Kartik Jagannath**
- Talent Acquisition Associate