Risk Operations Associate

7 days ago

Bengaluru, India Ethos Life Full time

**About Ethos Life**

Ethos Life was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes

Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, and Robert Downey Jr. We are listed in Forbes' Top 50 Fintechs of 2020. And for exciting news about our growth check out Life-Insurance Startup Ethos Valued at More Than $2.7 Billion. We are scaling quickly and looking for passionate people to protect the next million families

**About the Role**

We are looking for someone passionate about fighting insurance fraud and risk, is naturally curious, and has a strong desire to network with peers and partners within the insurance risk space. You will be responsible for conducting account investigations, making account-level judgements, and providing support for special handling of risk scenarios. You will be confident in looking through data, assessing various indicators, and making judgements on your findings.

To thrive in this role, you will have to
- Investigate accounts to identify fraudulent insurance agents, customer accounts, payment risk, and other fraud vectors
- Conduct investigations on customer accounts to support insurance partner requirements
- Assess risk factors and trends of potential fraudulent activity
- Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience
- Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
- Participate in bi-weekly, monthly and quarterly business reviews for the broader risk management team

We'd love to hear from you if you meet the following requirements

**Minimum requirements**
- Some experience in fraud analysis, fraud investigations, or fraud operations
- Experience using data to make assessments/judgements
- A growth mindset, curiosity to learn and a team-focused mentality with effective problem solving skills
- The ability to approach challenges from a user perspective while being pragmatic & solutions oriented

**Preferred qualifications**
- Fraud experience in payments, e-commerce, fintech or insurtech mitigating financial or insurance risk and/or fraud
- Knowledge of ecommerce or payment or insurance fraud schemes, fraud prevention methods, and fraud detection tools
- Prior fraud experience across multiple industries/verticals
- Experience in a high growth technology company
- Experience working from a queue
- Everyone is welcome at Ethos. We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records._
- #LI-Bangalore_

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