IT Hardware Support Executive
2 days ago
Job ID - 1009
**Job Description**:
**Experience Required**: 1-2 years
**Requirements**: 1
**Key Roles and Responsibilities**:
Uses the IT Service Management system to review and respond to requests for support Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources or vendors Relies on instructions and pre-established guidelines to perform the functions of the job Interacts with end users to understand issues from a business perspective.
Able to communicate status and issues to supervisor Service desk trouble shooting and support services
- Password resets.
- Add/Remove O365 licenses.
- Fix broken mapped network drives.
- Add/remove PC user (Local/Domain).
- Operating systems.
- Add printers (Local and Networked)
- Install client-side software Troubleshoot client-side network connection Office 365 management
Job ID
1009
Job Type
Contract
Experience
2 - 5 Years
Location
Visakhapatnam
Department
IT InfrastructurePosted By
HR Executive
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