LMS Administrator

24 hours ago

Chennai, India KLA Full time

**Company Overview**

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

**Group/Division**

The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

**Responsibilities**:
**Job Description**:

- Work on end user issues reported through Service Now ticketing system.
- Closely work with the internal IT team and LMS Vendor team to solve the system issues.
- Thoroughly understand data extracts and downstream database (repository) schema.

**Minimum Qualifications**
- B.E/B.Tech in CSE/IT/ECE/EEE with proven track record in IT administration.
- Good understanding of SaaS, AWS, APIs, Programming Languages, Integration, RDBMS.
- Should have worked on at least one LMS implementation project.
- ITIL Certification is a plus.
- Must be open to travel when needed.
- We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. _
- KLA is proud to be an equal opportunity employer_

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