LMS Administrator

About Us:
Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

Job Summary:
Essential Functions and Tasks:

- System Administration:

- Manage the day-to-day operation of the LMS, including user account management, course setup, and content uploads.
- Monitor system performance, troubleshoot issues, and implement solutions to ensure optimal functionality.
- Configure system settings, permissions, and roles to meet the organization's requirements.
- Content Management:

- Ensure content is current, accurate, and aligned with learning objectives.
- Conduct regular audits to review content quality and compliance with standards.
- User Support and Training:

- Provide technical support to users, including troubleshooting user issues, answering inquiries, and providing guidance on system usage.
- Develop and deliver training programs for administrators, instructors, and learners on LMS functionality and best practices.
- Create documentation and tutorials to assist users in navigating the LMS platform effectively.
- Data Management and Reporting:

- Generate reports on user activity, course completion rates, and other relevant metrics to assess the effectiveness of training initiatives.
- Analyze data to identify trends, opportunities for improvement, and areas for expansion of the LMS capabilities.
- Maintain data integrity and security protocols, ensuring compliance with privacy regulations.

Education and Experience Requirements:

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3 years of experience administering a Learning Management System, preferably in a corporate setting.
- Proficiency in LMS platforms such as Skilljar, Moodle, Intellum, Docebo, or similar system.
- Strong technical skills, including knowledge of HTML/CSS, SCORM, and other e-learning standards.
- Excellent problem-solving abilities and attention to detail.
- Effective communication and interpersonal skills, with the ability to interact with diverse stakeholders.
- Proven ability to work independently and collaboratively in a fast-paced environment.

Knowledge, Skills, and Abilities:

- Strong analytical and problem-solving skills to troubleshoot technical issues and implement effective solutions.
- Ability to manage multiple tasks and priorities effectively, with attention to detail and accuracy.
- Experience delivering training sessions or workshops to end-users on LMS functionality and best practices.
- Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
- Ability to remain flexible and work within a collaborative and fast paced environment.
- Understand and comply with company policies and procedures.
- Strong oral, written, and interpersonal communication skills.
- Strong time management and organizational skills.

Ventra Health:
**Equal Employment Opportunity (Applicable only in the US)**

**Recruitment Agencies**
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.

**Solicitation of Payment**

Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.

**Statement of Accessibility