Ecommerce Support and Data Entry Assistant

5 days ago

Thaltej Ahmedabad Gujarat, India Global Business Commerce Full time

**Location: GBCommerce (Alfabetdeal Pvt Ltd) - Ahmedabad**

**Company Description**:
Global Business Commerce (GBC) offers a cutting-edge SaaS-based product designed to streamline ecommerce fulfilment processes. Our platform is an all-in-one solution aimed at optimizing ecommerce operations, from order processing to shipping and inventory management. By providing a seamless, easy-to-use system, GBC empowers business owners to efficiently manage their ecommerce fulfilment tasks. We embody the philosophy of Share, Save, and Give Back, fostering collaboration and philanthropy within the business community. Join us and experience how GBC can revolutionize your ecommerce fulfilment processes and propel your business forward.

**Job Description: eCommerce Support and Data Entry Assistant**

Position Overview:
**Key Responsibilities**:

- **Daily Operational Support**:

- Assist with managing product listings, inventory updates, and pricing adjustments.
- Ensure timely processing and tracking of orders.
- Support the creation and updating of product descriptions, specifications, and images.
- **Customer and Marketplace Communication**:

- Communicate with online marketplaces (e.g., Amazon, eBay) to resolve account or listing issues.
- Coordinate with logistics partners to track and resolve shipping-related concerns.
- **Data Entry and Record Maintenance**:

- Accurately input and maintain data for orders, inventory, and customer records.
- Update spreadsheets and databases for reporting and operational tracking.
- Perform regular checks to ensure the accuracy and completeness of data.
- **Performance Monitoring and Reporting**:

- Assist in monitoring key performance metrics for online stores.
- Identify and report discrepancies or areas for improvement in operations.
- Provide regular updates and summaries of activities.
- **Administrative Support**:

- Help organize schedules and prioritize daily tasks for smooth operations.
- Stay updated on eCommerce policies and procedures and implement changes as needed.
- Provide general support for additional administrative tasks related to online business management.

**Qualifications and Skills**:

- **Essential**:

- Proficiency in English (written and verbal).
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in data entry and record-keeping.
- Basic computer skills, including familiarity with Microsoft Office or Google Workspace.
- Bachelor’s degree in any discipline.
- **Preferred**:

- MBA or equivalent advanced degree.
- Knowledge of eCommerce platforms like Amazon, eBay, or Shopify.
- Previous experience in customer support or data entry roles.
- Familiarity with inventory management or online store operations.

**What We Offer**:

- A dynamic and supportive work environment.
- Opportunities for growth in the eCommerce industry.

Competitive salary and benefits package.

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person

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