Regional Customer Support

4 days ago


Gurugram Haryana, India OnlineInfatuation Full time

Profile
- Regional Customer Service

Location - Sector 18, Gurugram

Job Types
- Full-time, Permanent

Salary
- upto 23k

**Key Responsibilities**:

- Identify customer needs and help customers use specific feature
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved

**Required Qualifications**:

- native speaker Telugu, Gujrati, Marathi
- Fluency in English

**Education**:

- Bachelor's (preferred)

**Experience**:

- 1 year Customer Service (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

Shift:

- Day shift

Application Question(s):

- How much experience in Regional Customer Service ?
- Do you have experience in BPO ?
- Do you know Marathi, Gujrati, Telegu
- Are you fluent in English

Work Location: In person

*Speak with the employer* +91 9540403853

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹22,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- English, Marathi,Gujrati,Telugu (required)

Work Location: In person


  • Customer Support

    1 week ago


    Gurugram, Haryana, India HunyHuny Overseas Pvt Ltd Full time

    **Job Summary**: **Key Responsibilities**: - Provide **order-related assistance** including order confirmation, dispatch updates, delivery tracking, and COD remittance queries. - Manage **returns, exchanges, and refund requests** in coordination with the warehouse and accounts team. - Assist customers with **product-related queries** (features, assembly...


  • Gurugram, Haryana, India Eicher Full time

    **Role**:Customer Support Executive **Division**:VTI **Function**:VTI Aftermarket Retail - Trucks **Reporting into**:Regional Service Manager **Level**:Associate **Purpose of the Role**: This position exists in order to ensure proper track of customer feedback through call centers, share analysis on feedback to raise improvement areas to ASMs, ensure...


  • Gurugram, Haryana, India RSM US LLP Full time

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...


  • Gurugram, Haryana, India Waayslive Solution Full time

    Customer Interaction: Answer inbound calls or make outbound calls to customers. Provide information, solve queries, or resolve complaints via voice communication. Maintain a professional tone and clear communication at all times. Issue Resolution: Assist customers with troubleshooting issues, addressing product or service concerns. Handle escalated...


  • Gurugram, Haryana, India VCollaborate consulting Full time

    **Customer Care Executive - Healthcare Domain (Regional Languages)** **Job Type**: Full-time **Location: Gurgaon** We are hiring **Customer Care Executives** for appointment booking support in the healthcare sector. This role requires excellent communication skills and fluency in one or more South Indian languages. **Eligibility Criteria**: - **Graduates...


  • Gurugram, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time

    Service Partner will handle all voice calls from Zomato Delivery Partner , the required languages are Hindi and EnglishAll agents shall fluently speak, write and comprehend in English, and Hindi Role & responsibilities Preferred candidate profile


  • Gurugram, Haryana, India LUVIA TRADING PVT LTD Full time

    ▷ **Sales**: - Maintain existing Retail B2B Business Customer. - Client Visits: Up to 50% travel within the Delhi NCR region to meet existing B2B clients and approach new B2B leads & customers. - Follow-Up: Follow-up with clients regarding orders. ▷ **CRM (Customer Relationship Management)**: - Excellent Communication Skills: (written and verbal) to...


  • Gurugram, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...


  • Gurugram, Haryana, India Hewlett Packard Full time

    **Job Summary** - This role is responsible for managing a broad range of moderately complex supply chain processes for a large global business unit. The role enhances current business processes and performance metrics by leading regional and global business unit planning teams, and identifies opportunities to streamline and optimize operational processes....


  • Gurugram, Haryana, India Adrianaa services Full time

    **Position Overview**: Job Title**:Customer Support Executive (CSE)** Department**:Customer Support / Operations** Location**:Golf Course Extension Road, Sector 66, Gurugram (Head Office)** No. of Openings**:2** Salary Range**:₹25,000-₹35,000 per month** Experience Required**:2-3 years in Fintech, Banking & NBFC Experience** Preferred...