International Customer Service Representative

2 weeks ago


Hinjewadi Pune Maharashtra, India Apex One Full time

**WE ARE HIRING - INTERNATIONAL VOICE PROCESS (Pune)(Mumbai )**

**Location**: Pune / Mumbai
**Process**: International Voice Process
**Experience**: 6 Months to 2 Years
**Salary**: ₹3.5 LPA - ₹5 LPA
**Shifts**: Rotational (Including Night Shifts)
**Work Mode**: [On-site]

**Job Role**:
We are hiring enthusiastic and customer-oriented professionals for our **International Voice Process**. If you have excellent communication skills and are looking to build a career in the BPO/ ITeS sector, this is your opportunity

**Key Responsibilities**:

- Handle inbound/outbound calls for international customers.
- Resolve queries and provide appropriate solutions.
- Ensure high levels of customer satisfaction.
- Maintain call logs and follow standard procedures.

**Eligibility Criteria**:

- Any Graduate/Undergraduate can apply.
- Excellent English communication skills (verbal & written).
- Willingness to work in rotational shifts, including night shifts.
- Basic computer and typing skills required.

**Perks & Benefits**:

- Competitive salary package
- Growth opportunities within the organization
- Incentives based on performance
- Training & development support

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹42,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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