
Client Servicing
1 week ago
Posted on -November 28, 2015
Urgent Opening for Client Servicing. Please check the details:
**Experience**: 1 to 4 yrs
**Salary**: 30k to 35k
**Location**: Gurgaon
**Company Line of Business**: E Commerce
Job Responsibilities
- You will be responsible for managing relationships with Restaurants.
- Providing training to outlet staff (outlet onboarding).
- Engage with outlet staff at various touch points in the entire life-cycle of relationship between outlets
- Making the outlets and their staff aware of new features of the app.
- Retention of outlets along with preparing invoice and collecting payments.
- Collecting feedback from the outlets and proposing process improvement ideas to the management
- Work closely with sales, marketing and business operations team to ensure growth.
Experience
- 0-2 year of experience in relationship management/operations.
- Proactive and highly self-motivated
- Have excellent communication skills - written and verbal.
- Should have a customer centric attitude.
- Very good in follow through, data driven and strong organizational skills
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