Client Servicing Executive

7 days ago

Gurgaon, India Cog Digital Pvt Ltd. Full time

**Job Summary**

**Responsibilities**
- Customer centric : Must seek, process and execute client requests and product orders.
- Go to Person - Must have all answers to queries regarding product/ services, processes and if required direct them to the account manager.
- Pro at Functionality : Must assist clients to use the products and services and keep them updated about new features launched.
- Coordinator: Must coordinate with internal teams to ensure timely fulfillment of products orders/ services
- Maintain trackers, reports for client interaction, product/ service usage, etc.
- Collect feedback and resolve client complaints.

**Skills Required**:

- Great communication, presentation and client servicing skills.
- Experience in dealing with digital media publishers.
- Excellent time management and organizational skills.
- Proactive and a self-starter.
- Strategic thinking.
- Good understanding of social media marketing.

**Salary**: ₹300,000.00 - ₹600,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

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