Customer Service and Administration
13 hours ago
Responsibilities
- Assist in processing customer orders and managing service requests, maintaining a high level of accuracy
- Document customer interactions and feedback in our CRM system to improve service quality
- Collaborate with senior team members to resolve complex issues and escalate concerns as necessary
- Participate in training sessions to enhance product knowledge and customer service skills
- Support the development of customer service resources and training materials
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
**Education**:
- Bachelor's (preferred)
**Location**:
- Calicut, Kerala (preferred)
Work Location: In person
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