Customer Service Executive

2 days ago


Ahmedabad Gujarat, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full time

**Responsibilities**:

- Building and maintaining strong relationships with customers to enhance satisfaction and loyalty.
- Responding promptly to customer inquiries and concerns, providing accurate information and solutions.
- Collaborating with internal teams to ensure seamless customer experiences and resolution of issues.
- Analyzing customer feedback and behavior data to identify trends and opportunities for improvement.
- Creating and implementing customer engagement campaigns and initiatives to drive retention and acquisition.
- Monitoring customer satisfaction metrics and adjusting strategies accordingly.
- Serving as a brand ambassador by effectively communicating the company's values and offerings.
- Providing guidance and support to frontline staff to enhance their customer engagement skills.
- Continuously seeking ways to optimize the customer journey and exceed expectations.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

**Speak with the employer**
+91 9898072396



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