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Phone Banking Officer
2 weeks ago
Job responsibilities:
Aggressively work on the bad debts, insolvent clients, defaulters, and fraud cases.
Find/trace and contact clients to ask about their overdue payments
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payments
Negotiating suitable payment plans.
Research and resolve payment discrepancies.
Verify clients and customers who appear to be potential defaulters.
Desired Skills and Experience:
8TH pass+ - 1-2 yrs experience in collection or Calling. Fresher can also apply.
Must be computer literate.
Must be professional, self-motivated, energetic, and have excellent attendance.
Excellent analytical, verbal, and written communication skills.
Must be result-oriented and solution-driven.
Excellent command on pivot, V-look up, Data Handling and excel formulas.
Excellent in Bengali and Hindi Language.
SALARY : Negotiable
- 9163211320
**Job Types**: Full-time, Permanent
**Salary**: ₹8,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Kolkata, West Bengal (required)
Ability to Relocate:
- Kolkata, West Bengal: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9163211320
