Customer Relationship Executive Female
5 hours ago
**Key Responsibilities**:
- **Customer Engagement**: Build and maintain strong relationships with customers to enhance retention and loyalty.
- **Issue Resolution**: Address customer concerns, complaints, and inquiries in a timely and professional manner.
- **Order & Delivery Coordination**: Ensure smooth order processing, timely delivery, and post-sales follow-ups.
- **Feedback Collection**: Gather customer feedback to improve products, services, and overall experience.
- **Loyalty & Offers**: Inform customers about promotions, discounts, and special offers to drive sales.
- **CRM Management**: Maintain accurate customer records and interactions in the CRM system.
- **Market Insights**: Analyze customer behavior and preferences to provide input for marketing strategies.
**Skills & Qualifications**:
- Bachelor’s degree in Business, Marketing, or a related field (preferred).
- Ability to handle customer queries and complaints efficiently.
- Good problem-solving and negotiation skills.
- Familiarity with CRM tools and Microsoft Office.
- Ability to work in a fast-paced and customer-focused environment.
**Contact for immediate joining 9442231852**
**Job Types**: Full-time, Fresher
Pay: Up to ₹10,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Morning shift
Supplemental Pay:
- Performance bonus
Work Location: In person
**Speak with the employer**
+91 9442231852
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