Chat Process Executive
2 weeks ago
CRIVERA TECHNOLOGIES PVT.LTD.
**Urgent Hiring for Chat Process
- US Shift (Night Shift)**
**5 Days working (Saturday - Sunday Fix OFF)**
**Location
- Noida sec
- 135**
**Experience - 1yr -2 yr. (Sales & Marketing)**
**Qualification
- Minimum Graduation**
**Salary
**Responsibilities**:
- **Interact with customers to provide and process information in response to inquiries, concerns and requests about courses.**:
- **Promptly answer & support related chats.**:
- **Lead conversation and successful closing**:
- **Maintaining the Monthly target and achievement report documents.**:
- **Achieving the monthly given revenue target.**:
- **Customer Interaction / Relationship**:
- **Follow up and make scheduled call backs to customers where necessary.**:
- **Update customer information in the database during and after each call.**:
- **Answers incoming customer calls regarding general inquiries, concerns, and requests.**:
- **Increase the sale.**
**Requirements**:
- **1+ Years’ experience required.**:
- **40 Words per minute should be the typing speed.**:
- **Should have strong analytical skills.**:
- **Excellent command over English language with an ability to write concisely**:
- **Follow predefined (as trained) support procedures and policies.**
**Interested can call or what’s app #HR# 8826618601**
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Night shift
- US shift
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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