Chat Process Executive

2 weeks ago


Noida, India CRIVERA TECHNOLOGIES PVT LTD Full time

CRIVERA TECHNOLOGIES PVT.LTD.

**Urgent Hiring for Chat Process
- US Shift (Night Shift)**

**5 Days working (Saturday - Sunday Fix OFF)**

**Location
- Noida sec
- 135**

**Experience - 1yr -2 yr. (Sales & Marketing)**

**Qualification
- Minimum Graduation**

**Salary

**Responsibilities**:

- **Interact with customers to provide and process information in response to inquiries, concerns and requests about courses.**:

- **Promptly answer & support related chats.**:

- **Lead conversation and successful closing**:

- **Maintaining the Monthly target and achievement report documents.**:

- **Achieving the monthly given revenue target.**:

- **Customer Interaction / Relationship**:

- **Follow up and make scheduled call backs to customers where necessary.**:

- **Update customer information in the database during and after each call.**:

- **Answers incoming customer calls regarding general inquiries, concerns, and requests.**:

- **Increase the sale.**

**Requirements**:

- **1+ Years’ experience required.**:

- **40 Words per minute should be the typing speed.**:

- **Should have strong analytical skills.**:

- **Excellent command over English language with an ability to write concisely**:

- **Follow predefined (as trained) support procedures and policies.**

**Interested can call or what’s app #HR# 8826618601**

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Night shift
- US shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)



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