Support Executive
3 days ago
**Job Title**: Support Services Executive (Female Only)
**Location**: Charni Road, Mumbai
**Job Type**: Full-Time
**Department**: IT Support Services
**Reporting To**: IT Support Manager
**Key Responsibilities**:
- **Documentation**: Maintain accurate records of technical issues and their resolutions.
- **End-to-End Support Coordination**: Act as the primary liaison between end-users and engineers, ensuring seamless communication and timely resolution of IT issues.
- **Vendor Management**: Coordinate with external vendors for on-call support.
- **Record Maintenance**: Maintain accurate and up-to-date records of all support requests, resolutions, and vendor interactions using the company's ticketing system.
**Back Office Executive Requirements**:
- **Educational Qualification**: Bachelor's degree in business administration or a related field.
- **Experience**: Previous work experience as an Office Executive.
- **Technical Skills**: Knowledge of computer operating systems and proficiency in MS Excel.
- **Communication Skills**: High-level written and verbal communication skills.
- **Teamwork**: Ability to work effectively as part of a team.
**Job Types**: Full-time, Permanent
Pay: Up to ₹17,000.00 per month
**Benefits**:
- Health insurance
Shift:
- Day shift
Work Location: In person
Application Deadline: 20/05/2025
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