Front Office Executive

7 days ago

Rishikesh, India EllBee Hospitality Worldwide Full time

**Job Information**:
Industry

**Hotels and Lodging**
***

Work Experience

**4-5 years**
***

Salary

**18000**
***

City

**Rishikesh**
***

State/Province

**Uttarakhand**
***

Country

**India**
***

Zip/Postal Code

**249201**

**About us**:
EllBee Hotels is a chain of boutique art hotels.

Hotel Locations - Rishikesh & Mussoorie

Corporate Office - New Delhi

We pride ourselves on providing high-quality services, luxurious accommodation and memorable experiences for our guests.

**Core Responsibilities**
- Processing all guest check-ins, verifying guest identity, forms of payment, assigning room, and activating/issuing room keys
- Completing cashier and closing reports
- Ensuring all interactions with guests are handled professionally, adhering to the hotel’s policies and procedures
- Promptly and actively obtaining feedback from guests.
- Achieving guest satisfaction through friendly and proficient services
- Following all internal controls guidelines prescribed by the management
- Abiding by companies policy and decision
- Developing positive working relationships with the entire team to reach common goals
- Following up on any assignments handed over by the management
- Following all safety and security measures

**Requirements**:

- Minimum 3-4 years of hotel experience
- B.H.M, Graduate or Diploma in Hotel Management
- Good communication skills
- Strong interpersonal and problem-solving abilities
- Proactive and positive approach

**Benefits**:

- Young and Vibrant Culture
- Captivating and rewarding experience working alongside passionate professionals
- Opportunity to develop your talent and grow beyond your experiences

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