Facilities Administrator

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Facilities Administrator
Work Dynamics

**What this job involves**:
Client/Stakeholder Management
Provide superior customer service to meet on-site client’s expectations
Procurement & Vendor Management
Assist in the management of all contractors and their associated contracts to ensure delivery of services is being undertaken to the highest level;
Assist in the procurement of vendors and services as required.
Finance Management
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner;
Ensure prompt and accurate management of purchase orders.
Health & Safety Management
This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers, contractors and visitors ensuring they comply with the requirements of the health and safety guidelines, policies and rules;
Site Operations Management
Assist in the implementation of Industry Best Practice operations;
assist AFM and FC in the timely closing out of work orders through the CMMS (Corrigo);
Ensure premises is well maintained and in good working condition at all times;
Maintain duplicate office keys in good order.
Risk Management
Assist in the implementation and management of property risk management program;
Support the implementation and monitoring of disaster recovering and business continuity plans;
Follow established escalation procedures and incident reporting procedures;
Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies.

Achieve Key Performance Indicators and Service Level Agreement targets
Firm First Mindset
Able to cooperate and work well with others to meet targets;
Support the team effectively as and when needed;
Proven ability to commit to flawless execution while complying with firm’s procedures and standards.
Client Focus & Relationship Management
Able to interact with the all levels of DFAT and diplomatic staff and vendors confidently and with ease;
Ability to manage conflicting priorities;
Demonstrate ability to work with vendors to deliver efficient services;
Demonstrate proactive & professional approach to customer service;
Customer service oriented attitude.

Have solid problem-solving skills - capacity to deal with ambiguity and solve complex problems effectively;
Have the ability to effectively deal with stressful situations;
Be able to work independently;
Be Self-motivated, confident and energetic;
Be Flexible - able to adapt to rapidly changing situations;
Be Goal-oriented - able to focus on meeting all performance targets;
Be a Strong communicator - good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener;
Exhibit honesty and trustworthiness.

Project Management & Organisational Skills
Proven ability to manage multiple and complex operational matters on a daily basis;
Security Clearance
Must be able to obtain and maintain the security clearance level DFAT nominates for this position (at a minimum will be clear JLL and police checks).
Prior experience in high profile complex facilities, property management, hospitality or related fields;
Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialised services;
Understanding of fundamental administrative aspects of property management (Finance, Procurement, Contracts, HR, etc) ;
Proven experience working with limited supervision.

What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded peopl