Aftermarket Service Advisor

2 weeks ago


Mumbai, India eTeam InfoServices Pvt. Ltd Full time

To maintain quality and service standards of the Warranty Claims processing team in support of the contracted

Service Level Agreement

Main Accountabilities

Operational Responsibilities
- Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer

Assist & Standard labor time) & take appropriate decision
- Implement practices to improve operational efficiencies
- Coach and Train team members

People Management Responsibilities
- Good team player
- Coach rest of the team on quality aspects or new learning when required

Core Competencies

Required skills:

- BE Automobile Graduate/Diploma with or without Automotive experience
- BE Mechanical Graduate/Diploma with Automotive experience
- Experience in Warranty
- Experience with Auto components
- Interpersonal skills to deal with dealers, warranty engineers, etc
- Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim
- Expert level capability in use of desktop software (MS Office Suite, with focus on Excel)
- Organized, timely, pro-active and highly productive
- Strong written communication in English
- Attention to detail and ability to multi-task

Preferred:

- Experience in Warranty /Auto Dealership
- Mechanical knowledge of machinery/auto-component**Shift Timing** : 12.00 to 9.30 PM or 1 PM to 2 AM

**Location**: Bldg.No.2,10,12,Serene Properties Pvt Ltd. IT/ITES-SEZ(Mindspace Business Parks Pvt. Ltd.SEZ)Mindspace Kalwa TTC Indl Area, Airoli,Navi Mumbai)

**Salary**: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Rotational shift

**Experience**:

- total work (preferred)



  • Mumbai, Maharashtra, India GAS Arabian Services Co. Ltd Full time US$ 9,00,000 - US$ 12,00,000 per year

    Location: Jubail, Saudi ArabiaDepartment: Aftermarket Sales / ServicesReports To: General ManagerJob Summary:We are seeking a dynamic and experienced Aftermarket Sales Manager specializing in Centrifugal Pumps to lead and grow our aftermarket business in Kingdom of Saudi Arabia. The ideal candidate will not only manage key customer relationships and drive...

  • Service Advisor

    3 days ago


    Mumbai, India Aviyana Venture Full time

    Job Role - Greet customers when they arrive at the parts and service center and direct them to an available mechanic - Consult with mechanics about necessary repairs and possible alternatives to expensive work - Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options - Answer questions...

  • Service Advisor

    2 weeks ago


    Mumbai, India Pentagon Infotech Full time

    Service advisors build strong relationships with their customers so that they can give in-depth advice on what is best for them with regards to repairs, cleaning, maintenance, warranty, body work, insurance and more - everything needed to care for the vehicle. Pay: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund Schedule: - Day...

  • Service Advisor

    2 weeks ago


    Mumbai, India GO Mechanic Full time

    **Hiring For Service Advisor** **Designation: Service Advisor** **Experience: 0 - 5 years** **Location: Mumbai** **Salary: 19k - 21K in-hand + Incentives** **Role & Responsibility** - Schedule and arrange appointment with the customers/clients. - Receive and create job orders. - Coordinate between the customers & garage. - keep check on quality and make...

  • Service Advisor

    3 days ago


    Mumbai, India GO Mechanic Full time

    **Hiring For Service Advisor** **Organization: Go Mechanic** **Designation: Service Advisor** **Experience: 0 - 5 years** **Location: Central Mumbai** **Salary: 19k - 21K + Incentives** **Role & Responsibility** - Schedule and arrange appointment with the customers/clients. - Receive and create job orders. - Coordinate between the customers & garage. -...

  • Service Advisor

    5 days ago


    Mumbai, India Sartaaj Motors Full time

    We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...

  • Service Advisor

    1 week ago


    Mumbai, India CarCraft Solutions Full time

    Position: Service Advisor **Salary**: up to 22,000/- per month or depending upon interview Experience: 2 - 3 years & Graduation Compulsory Location: Worli, Turbhe,Thane, Byculla, Kandivali, Reay Road, Malad, Andheri, Goregaon,Thane, Mira Road **Service Advisor responsibilities include**: - Greeting customers and directing them to available mechanics -...

  • Service Advisor

    2 weeks ago


    Navi Mumbai, India Hallmark Honda Automotive Pvt Ltd Full time

    **Job brief** We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...

  • Service Advisor

    2 weeks ago


    Vashi, Navi Mumbai, Maharashtra, India ALL ABOUT MOTORS Full time

    Service Advisor/Floor Manager **Job Description**: - We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed also managing the technicians on the floor. They may...

  • Service Advisor

    3 days ago


    Vashi, Navi Mumbai, Maharashtra, India ALL ABOUT MOTORS Full time

    Service Advisor/Floor Manager **Job Description**: - We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed also managing the technicians on the floor. They may...