
Service Advisor
7 days ago
Position: Service Advisor
**Salary**: up to 22,000/- per month or depending upon interview
Experience: 2 - 3 years & Graduation Compulsory
Location: Worli, Turbhe,Thane, Byculla, Kandivali, Reay Road, Malad, Andheri, Goregaon,Thane, Mira Road
**Service Advisor responsibilities include**:
- Greeting customers and directing them to available mechanics
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers
**Responsibilities**
- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
- Manage and oversee the dealership’s workflow and schedule
- Call customers to advise them about service changes or car pick-up times
- Maintain positive customer relationships to ensure repeat business
**Requirements and skills**
- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
Pay: ₹18,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
- Morning shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- Automotive service: 2 years (preferred)
**Language**:
- English (preferred)
Shift availability:
- Day Shift (preferred)
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