
IT Executive
5 days ago
Greetings from Brocus IT Solutions Pvt Ltd
**Roles and responsibilities**:
- 1) Addressing user tickets regarding hardware, Software, and network related issues.
- 3) Guide users with simple, step-by-step instructions on remote support.
- 4) Good communication & teamwork Skills.
- 5) Excellent in problem-solving and multitasking skills
- 6) Customer-oriented attitude.
- 7) Knowledge of MS Office & Microsoft 365, outlook troubleshooting of 2019, 2016, 2013 etc.
- 8) Basic of using active directory, DNS & DHCP.
- 9) Proven work experience as a Desktop Support Engineer/ FMS.
- 10) Conduct remote troubleshooting and test alternative pathways until he resolve an issue.
- 11) Help create technical documentation and manuals.
- 12) Hands-on experience on Windows, MAC, IOS, Android OS & Devices.
- 13) Working knowledge of office automation products and computer peripherals, like printers, laptops and scanners
- 14) Knowledge of network switches, router, firewall, Printers troubleshooting.
- 15) Basics configurations, troubleshooting anti-virus software.
**Perks & Benefits**:
- Attendance Bonus
- Med claim (20L up to accidental )
- Week off - Saturday and Sunday fixed off.
Contact HR ANNA-9967718747
Pay: ₹10,787.95 - ₹25,000.00 per month
**Benefits**:
- Food provided
Shift:
- US shift
Work Days:
- Monday to Friday
Work Location: In person
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