Housekeeping Trainer

4 days ago

Bengaluru Karnataka, India Lamberg Innovations (OPC) Private Limited Full time

**Job Title: Hospitality Staff Trainer**

**Experience: 0-2 Years**

**Qualification: Hotel Management Degree**

**Location**: HAL,Bangalore 560017

**Job Overview**:
We are looking for a friendly and dedicated Hospitality Staff Trainer to join our team at Vasantt Group.

and comfortable. As a key member of the hospitality team, you will assist with guest needs, provide

information about hotel amenities, and help maintain a welcoming atmosphere.

**Key Responsibilities**:

- Guest Relations: Greet guests upon arrival and ensure a smooth check-in/check-out process. Address any

questions or requests promptly and courteously.
- Customer Service: Provide exceptional service to guests, ensuring all needs are met, including room

requests, reservations, and special accommodations.
- Room Preparation & Maintenance: Ensure rooms are clean, properly stocked, and meet guest

expectations before arrival. Assist housekeeping with guest requests or concerns regarding room

maintenance.
- Communication: Maintain clear communication with hotel staff and management to ensure an efficient

operation and seamless guest experience.
- Problem Solving: Resolve guest complaints or issues in a professional and timely manner. Ensure guest

satisfaction and follow up when necessary.
- Sales Support: Assist with upselling hotel services such as dining, spa services, or event hosting.
- Administrative Support: Assist with booking reservations, checking guest preferences, handling payments,

and preparing reports.
- Health & Safety: Ensure the safety and comfort of guests by adhering to hotel health and safety protocols.

**Qualifications & Skills**:

- Education: Hospitality-related degrees preferred.
- Experience: Prior experience in the hospitality industry is a plus, but not required. Training will be provided.
- Skills:

- Excellent communication and interpersonal skills. o Strong problem-solving ability. o Ability to work well under pressure and in a fast-paced environment. o Attention to detail and a focus on guest satisfaction. o
- Proficiency in basic computer software (e.g., Microsoft Office, hotel management software).
- Personality: Positive attitude, professional demeanor, and a passion for customer service.**Working Conditions**:

- Ability to work in shifts, including evenings, weekends, and holidays.
- Standing for long periods of time and occasional lifting (up to 25 pounds).
- Work in a fast-paced, customer-facing environment.

**Benefits**:

- Competitive salary.
- Health and dental insurance.
- Employee discounts on accommodations and services.
- Opportunities for career growth and development.

**How to Apply**:
If you meet the qualifications and are excited about the opportunity to work with us, please send your

We look forward to having you as part of our growing team

**Job Types**: Full-time, Permanent, Fresher, Internship, Contractual / Temporary

Pay: ₹45,000.00 - ₹55,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Food provided
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance

Work Location: In person

Application Deadline: 27/02/2025
Expected Start Date: 27/02/2025

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