IT Project Coordinator

**Job Title**: IT Project Coordinator

**Key Responsibilities**:

- **Project Coordination**: Assist in the planning, execution, and monitoring of IT projects, ensuring that all deliverables are met on time and within scope.
- **Clear and Effective Communication**: Use **core communication skills** to clearly convey project goals, timelines, and deliverables to internal teams, stakeholders, and clients.
- **Stakeholder Engagement**: Build strong relationships with clients and stakeholders, using **empathy** and **rapport-building** to understand their needs and keep them informed throughout the project.
- **Sales-Oriented Coordination**: Collaborate with the sales team to understand project requirements, assist in **upselling** or **cross-selling** IT solutions, and support **sales pitch customization** for clients.
- **Negotiation and Closing**: Assist in **negotiation and closing** of project-related agreements with clients or vendors, ensuring that both technical and business requirements are aligned.
- **Risk Management & Conflict Resolution**: Identify potential risks, proactively address issues, and use **conflict resolution** skills to handle challenges that arise with clients or project teams.
- **Behavioral Insights**: Leverage **behavioral psychology** and **emotional intelligence** (EQ) to understand the dynamics of team collaboration and customer expectations, optimizing team performance and client satisfaction.
- **Process Efficiency**: Improve process efficiency by optimizing workflows, eliminating bottlenecks, and managing timelines effectively to ensure the timely delivery of projects.
- **Proactive Follow-Up & Communication**: Maintain ongoing communication with all project stakeholders, providing regular updates and addressing any concerns promptly.
- **Appointment Setting & Scheduling**: Assist in scheduling meetings and appointments with clients, vendors, and team members, ensuring all parties are aligned with project timelines.
- **Transaction Agility**: Maintain the flexibility to adapt to changing client needs or project scope and manage any alterations smoothly.
- **Advanced Analytical Skills**: Monitor project progress using **analytical skills**, identifying potential issues and making data-driven decisions to keep projects on track.
- **CRM & Sales Tools Proficiency**: Use **sales automation tools**, **CRM systems**, and other project management tools to track progress, document communication, and manage client expectations.
- **Resilience Under Pressure**: Maintain professionalism and a calm demeanor when faced with tight deadlines or unforeseen project challenges, demonstrating **resilience under pressure**.

**Key Skills**:

- **Core Communication Skills**: Strong written and verbal communication to ensure clarity and understanding across all project stakeholders.
- **Empathetic Engagement**: Ability to approach interactions with clients and team members empathetically, ensuring needs are understood and addressed.
- **Sales-Oriented Skills**: Understand the sales aspects of IT projects, contributing to client acquisition and relationship management.
- **Project Management**: Experience in coordinating IT projects, ensuring tasks are on schedule and within budget.
- **Negotiation and Closing Skills**: Capable of assisting in project-related negotiations, ensuring both technical and business expectations are met.
- **Conflict Resolution**: Ability to handle any internal or external project-related conflicts professionally and efficiently.
- **Behavioral Psychology Insights**: Using insights into human behavior to manage teams and clients more effectively, ensuring project success.
- **Proactive Follow-Up**: Consistent follow-up on project deliverables, client satisfaction, and team performance.
- **Process Efficiency**: Strong organizational skills to manage project timelines, resources, and tasks efficiently.
- **Emotional Intelligence (EQ)**: Ability to manage your emotions and navigate social complexities, ensuring smooth collaboration and client relations.
- **CRM & Tools Proficiency**: Familiarity with **sales tools**, **project management software**, and **CRM systems** to enhance project tracking and communication.
- **Advanced Analytical Skills**: Capability to analyze project metrics and data to improve outcomes and decision-making.

**Qualifications**:

- **Freshers** with a strong interest in IT project coordination or management are encouraged to apply.
- Prior experience in **project management**, **IT services**, or a related field is advantageous but not mandatory.
- Strong interest in technology, organizational skills, and communication.

**Job Types**: Full-time, Permanent, Fresher, Internship

Pay: ₹15,000.00 - ₹45,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting wo