Executive Logistics Marketplace Operations

2 weeks ago


Thane, India Jogeshwari Placement Full time

Job Title**:Logistics & amp; Marketplace Operations**

**Responsibilities**:
Reviewing and Organizing Import/Export Documentation:

- Ensure accuracy and completeness of ISF (Importer Security Filing) and CDC filings.
- Maintain organized records of all import/export documentation for compliance purposes.

Planning Appointments for Shipments:

- Coordinate with freight forwarders and carriers to schedule timely appointments for shipments.
- Ensure smooth logistics operations by planning and optimizing shipment schedules.

Coordination Among Teams:

- Collaborate with various internal departments to obtain necessary documents within deadlines.
- Facilitate effective communication and coordination to ensure seamless import/export processes.

Daily Inspection and Order Completion:

- Conduct daily inspections of orders across different online platforms to ensure accuracy and completion.
- Coordinate with fulfillment teams to address any issues and ensure timely order processing.

Customer Refunds Processing:

- Verify and process customer refunds promptly and accurately across all online marketplaces.
- Ensure compliance with refund policies and maintain high customer satisfaction levels.

Orders Syncing Troubleshooting:

- Identify and troubleshoot any issues related to order syncing between different systems and platforms.
- Escalate unresolved issues to the relevant teams and follow up until resolution.

Reports Maintenance and Analysis:

- Maintain detailed reports on import/export activities, order fulfillment, and customer refunds.
- Create weekly summary reports and provide insights and observations to management for decision
- making.

**Requirements**:

- **Should have Bachelor degree in any stream**

**Proficiency in using MS Office suite, especially Excel for data analysis and reporting.**

**Familiarity with online marketplaces and order management systems is preferred.**

**Knowledge of import/export regulations and compliance standards is a plus.**

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

**Experience**:

- Operations: 4 years (preferred)

Work Location: In person


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