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Officer

3 weeks ago

India Relaxo Footwears Full time

**Position Title: Offcer - IT - Plant**

**Department**:

- IT Plant**Work Location**:

- Bhiwadi**Grade**:

- O1**Travel Required**:

- 15%**Reporting to**:
**Administrative**:

- Manager - IT**Reported by**:

- Not Applicable**Functional**:

- Manager - IT**Minimum Job Requirements**

**Educational Qualification**:

- BE - IT/CS or MSc/Diploma 3 yrs in IT/CS or MCA**Experience**:

- 4-8 years**Any additional requirement**:

- SAP / CCNA/CCNP with Proven experience in same role**Purpose of the Position (Job Summary)**Key Roles and Responsibilities**
- Financial- To ensure project execution so that it is delivered within Budget and Quality.
- Customer Oriented- Set up user accounts, permissions and passwords
- Resolve problems reported by end user
- Define network policies and procedures
- People Oriented- Perform effective Weekly Operational Review with Support Partner Team.
- Internal Business Process- Fully support, configure, maintain and upgrade networks and in house servers
- Ensure network security and connectivity
- Monitor network performance (availability, utilization, throughput, good put, and latency) and test for weaknesses
- Specify system requirements and design solutions
- Research and make recommendations on server system administration
- Competencies- Technical/Functional- Behavioral- Knowledge in SAP
- Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
- Able to influence.
- Open-minded and adaptable.
- Resilient and persuasive
- Great at organising, prioritising and multitasking
- Key Result Areas- Quantitative- Qualitative- % adherence of unplanned down time
- % adherence to IT Budget.
- % Adhere to SAP compliances with accuracy
- % Improvement in user issue resolution performance
- Survey Result of User Interface Experience
- Key Stakeholder Management- Internal- External- Plant Head, Sr. Manager - IT, Sr. Manager - HR Ops- IT Consultants, Service Providers