Process Executive
2 weeks ago
**Job Summary**
A Process Executive PE has to be able to manage his or her own metrics on daily & weekly and monthly basis.
**Responsibilities**
Excellent communication skills and interpersonal skills
Proficient in reading & speaking English
Should be proficient with computers and MS office
Should be able to type 30 words per minute with preferred language
Should have fair knowledge above navigation on Google Maps & Geography
Should be able to identify the area of Opportunity and bring it to the notice of supervisor
Should be able to work in different shifts and locals depending on the business requirement
**Job Description**:
Working on the moderation of the listings and making sure more than 98% accuracy is maintained
Making sure the listing are completed within the defined SLA TAT time
Should be able to work independently and understand his/her performance metrics
Track his/her own performance need improvise based on the business requirement
Should be able to manage his or her own performance
Need to be very judgmental in order to make sure that the correct information updated on the map front
Should be focused to achieve 100% user satisfaction and zero client or customer escalations
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