Customer Support

2 weeks ago


Noida Uttar Pradesh, India Super Scholar Full time

**Responsibilities**:

- Provide accurate information about hair transplant procedures, pricing, and recovery processes.
- Schedule consultations and follow-up appointments.
- Assist with pre
- and post-treatment queries.
- Resolve customer issues efficiently, ensuring a high level of customer satisfaction.
- Maintain detailed records of customer interactions and feedback.

**Qualifications**:

- Excellent communication and interpersonal skills.
- Ability to remain calm and professional in high-pressure situations.
- Strong problem-solving skills.
- Previous customer service experience is preferred.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- On a scale of 1 -10, how much would you rate your communication skills ?

**Experience**:

- Customer support: 1 year (preferred)

Work Location: In person


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