Customer Care Executive

6 days ago

Bikaner, India Bhujialalji Full time

**Responsibilities**:

- Provide timely and accurate information to clients regarding products, services, and policies.
- Investigate and resolve client issues, complaints, or escalations in a professional and efficient manner.
- Collaborate with other departments to find solutions and ensure customer satisfaction.
- Develop a deep understanding of the company's products or services to assist clients effectively and stay updated on product changes, updates, and new features.
- Ensure that customer interactions align with company policies, values, and service standards.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Bikaner, Rajasthan (required)

Ability to Relocate:

- Bikaner, Rajasthan: Relocate before starting work (required)

Work Location: In person

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