Cec-dialer Executive-customer Experience

3 days ago


Thane, India Kotak Mahindra Full time

**Dialer Executive**: Analyze real time contact center statistics in order to facilitate actions to meet outbound service level / sales targets.


  • Dialer Executive

    2 weeks ago


    Thane, India impact pvt Full time

    Role : Dialer Executive (BPO Industry) Experience : Min 1 year as a Dialer Executive (BPO Industry) Location : Thane Salary : Up to 21K In-Hand Education : Graduation Notice : Immediate Pay: Up to ₹21,000.00 per month Schedule: - Day shift **Experience**: - Dialer Executive: 1 year (required) - BPO: 1 year (required) Work Location: In...


  • Thane, India Kotak Mahindra Full time

    nter Custom Internal Posting Description- **Job Role**: - Complete knowledge of RL process and at least basic knowledge of CC and RA Skill - Should have an eye for detail, Ensuring procedural compliance. - Timely Authorization of all request taken by CEC. - Error free financial and non-financial request processing - Call Audits and provide feedback to the...


  • Thane, India Kotak Mahindra Full time

    **CEC - Service Assurance Officer - Department- Customer Experience Center- Location- Thane- Reporting Relationship- CEC - Team Leader - Service Assurance- Position Grade- Assistant Manager/Deputy Manager **Job Role - To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated - Seek advice and escalate...


  • Thane, India Kotak Mahindra Full time

    **CEC Officer** - Department - Customer Experience Center - Location - Thane/Noida/Bangalore - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager **Job Role** - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert the...


  • Thane, India Kotak Mahindra Full time

    Enter Custom Internal Posting Description **CEC Officer** - Department - Customer Experience Center - Location - Thane/Noida/Bangalore - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager **Job Role** - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's...


  • Thane, India Kotak Mahindra Full time

    **CEC Officer - Inbound - Credit Cards - Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager**Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert...

  • Dialer

    2 weeks ago


    Thane, India The InventorXI Technologies Full time

    Responsibilities: - Operate and manage dialer systems efficiently. - Handle IT-related tasks associated with dialing operations. - Ensure the smooth functioning of dialing software and troubleshoot technical issues. - Collaborate with the IT team to implement necessary updates and improvements. - Maintain records of dialing performance and system logs. -...


  • Thane, India DigiFocal IT Solutions Pvt Ltd Full time

    Dialer Real-Time Analyst (RTA)Location: ThaneWork Type: Full-time | Night ShiftsAbout the RoleWe are seeking an experienced Dialer Real-Time Analyst (RTA) to join our dynamic contact center operations team. The ideal candidate will have strong expertise in LiveVox dialer systems , workforce management, and real-time monitoring to ensure optimal campaign...

  • Cec Officer

    1 week ago


    Thane, MH, IN Kotak Mahindra Bank Full time

    CEC Officer - Inbound - Privy Department Customer Experience Center Location Thane Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities Credit Cards and process the queries requests...


  • Thane, Maharashtra, India Kotak Mahindra Bank Full time

    Job Category KMBLDegree Level Bachelor s Degree CEC Officer - Inbound - Retail LiabilitiesDepartment Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant ManagerJob Role To Attend the inbound calls of customers in Retail Liabilities and process the queries requests to...