
Cec-dialer Executive-customer Experience
3 days ago
**Dialer Executive**: Analyze real time contact center statistics in order to facilitate actions to meet outbound service level / sales targets.
-
Dialer Executive
2 weeks ago
Thane, India impact pvt Full timeRole : Dialer Executive (BPO Industry) Experience : Min 1 year as a Dialer Executive (BPO Industry) Location : Thane Salary : Up to 21K In-Hand Education : Graduation Notice : Immediate Pay: Up to ₹21,000.00 per month Schedule: - Day shift **Experience**: - Dialer Executive: 1 year (required) - BPO: 1 year (required) Work Location: In...
-
Thane, India Kotak Mahindra Full timenter Custom Internal Posting Description- **Job Role**: - Complete knowledge of RL process and at least basic knowledge of CC and RA Skill - Should have an eye for detail, Ensuring procedural compliance. - Timely Authorization of all request taken by CEC. - Error free financial and non-financial request processing - Call Audits and provide feedback to the...
-
Thane, India Kotak Mahindra Full time**CEC - Service Assurance Officer - Department- Customer Experience Center- Location- Thane- Reporting Relationship- CEC - Team Leader - Service Assurance- Position Grade- Assistant Manager/Deputy Manager **Job Role - To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated - Seek advice and escalate...
-
Thane, India Kotak Mahindra Full time**CEC Officer** - Department - Customer Experience Center - Location - Thane/Noida/Bangalore - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager **Job Role** - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert the...
-
Thane, India Kotak Mahindra Full timeEnter Custom Internal Posting Description **CEC Officer** - Department - Customer Experience Center - Location - Thane/Noida/Bangalore - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager **Job Role** - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's...
-
Cec Non 811 Vkyc-officer-customer Experience
1 week ago
Thane, India Kotak Mahindra Full time**CEC Officer - Inbound - Credit Cards - Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager**Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert...
-
Dialer
2 weeks ago
Thane, India The InventorXI Technologies Full timeResponsibilities: - Operate and manage dialer systems efficiently. - Handle IT-related tasks associated with dialing operations. - Ensure the smooth functioning of dialing software and troubleshoot technical issues. - Collaborate with the IT team to implement necessary updates and improvements. - Maintain records of dialing performance and system logs. -...
-
Dialer Real-Time Analyst
1 week ago
Thane, India DigiFocal IT Solutions Pvt Ltd Full timeDialer Real-Time Analyst (RTA)Location: ThaneWork Type: Full-time | Night ShiftsAbout the RoleWe are seeking an experienced Dialer Real-Time Analyst (RTA) to join our dynamic contact center operations team. The ideal candidate will have strong expertise in LiveVox dialer systems , workforce management, and real-time monitoring to ensure optimal campaign...
-
Cec Officer
1 week ago
Thane, MH, IN Kotak Mahindra Bank Full timeCEC Officer - Inbound - Privy Department Customer Experience Center Location Thane Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities Credit Cards and process the queries requests...
-
[Urgent Search] Cec Officer
5 days ago
Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBLDegree Level Bachelor s Degree CEC Officer - Inbound - Retail LiabilitiesDepartment Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant ManagerJob Role To Attend the inbound calls of customers in Retail Liabilities and process the queries requests to...