Guest Service Executive

2 days ago


HITEC City Hyderabad Telangana, India RE-NAO HOSPITALITY Full time

Guest Relation Executive

A Guest Relation Executive (GRE) is a hospitality professional responsible for ensuring exceptional customer experiences at hotels other establishments. Their primary goal is to build strong relationships with guests, understand their needs, and provide personalized services to exceed their expectations.

Some key responsibilities of a Guest Relation Executive include:
1. Welcoming and checking-in guests

2. Answering questions about the menu, specials, and restaurant policies

3. Providing personalized recommendations and services

4. Building relationships through effective communication

5. Handling feedback and resolving issues promptly

6. Collaborating with other departments to ensure seamless service

7. Anticipating and exceeding guest expectations

8. Maintaining a clean and organized host stand area

9. Assisting with other duties as assigned, such as bussing tables or helping with service tasks

GREs should possess excellent communication, interpersonal, and problem-solving skills. They should be able to work effectively in a fast-paced environment and maintain a positive attitude under pressure.

Salary will 22,000 to 25,000 thousand, plus Service charge & Tip

Pay: ₹22,000.00 - ₹25,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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