Support Executive

6 days ago


Jangpura Delhi Delhi, India Manthan IT Solutions Full time

**Responsibilities**:
Inbound Calls II Customer Service II Problem Solving
- Manage incoming calls and customer service inquiries
- Provide information about products and services, take/cancel orders, and record details of complaints
- Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation

**Salary**: ₹9,446.77 - ₹12,000.00 per month

Schedule:

- Day shift

COVID-19 considerations:
Yes, we are following Covid-19 norms.

Ability to commute/relocate:

- Jangpura, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)


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