Associate Executive

6 days ago

HSR Layout Bengaluru Karnataka, India Welleazy Healthtech Solution Pvt Ltd Full time

**Job Summary**:
**Key Responsibilities**:

- **Client Handling**:

- Act as the primary point of contact for clients, ensuring timely and professional communication.
- Address client queries, concerns, and escalations efficiently.
- Maintain strong relationships with clients, ensuring high satisfaction levels.
- Coordinate with internal teams to fulfill client requirements and expectations.
- **Team Management**:

- Supervise and support team members in day-to-day operations.
- Assign tasks and monitor team performance to ensure efficiency and productivity.
- Conduct regular meetings to align team goals with company objectives.
- Provide guidance, training, and mentoring to team members.
- **Internal & External Communication**:

- Conduct and coordinate internal and external calls effectively.
- Ensure smooth communication flow between departments and external stakeholders.
- Draft and review reports, presentations, and official communications.
- **Operational Support**:

- Assist in process improvements to enhance operational efficiency.
- Maintain documentation and records related to client interactions and team performance.
- Ensure adherence to company policies and industry regulations.
- Collaborate with other departments to ensure seamless operations.

**Required Skills & Qualifications**:

- Bachelor's degree in Business Administration, Management, or a related field.
- Proven experience in client handling and team management roles.
- Excellent verbal and written communication skills.
- Strong leadership and problem-solving abilities.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong analytical and decision-making skills.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

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