902 - Proactive Grace Support - M365 Ambassador

14 hours ago

Delhi Delhi, India Upwork Full time

**Company Description**
Upwork, in collaboration with a leading American multinational technology company, is looking for a **English Speaking M365 Grace Period Support Specialist**. This unique opportunity allows you to be at the forefront of Microsoft's products. If you have expertise in M365 products and a passion for innovation, we encourage you to apply.

**About Upwork**:
Upwork is the world's largest marketplace connecting businesses with independent talent across the globe. We are thrilled to support our client’s business products, a game-changing initiative that will define the future of technology.
**Job Description** About the Role**:
The client is seeking skilled and experienced **M365 Grace Period Support Specialist to support German Speaking clients**. The agent will proactively contact and provide solutions to customers who have M365 subscriptions currently in “Grace” period, which includes any of the following: the existing payment method is expired, declined by the bank. The freelancer will support the customer by assisting them to re-add their payment.

Are you ready to shape the future of technical excellence and customer success? We're looking for an exceptional person to join our dynamic team.
**Qualifications** What should you have**:

- Strong command of the English and Spanish language
- Superior communication skills including active listening
- General knowledge on M365 technologies (Exchange, SharePoint, Teams, DNS, PowerShell, etc.)
- Excellent problem-solving skills
- Strong interpersonal skills
- Persuasion skills are a plus
- A positive attitude and the ability to build relationships with clients
- Ability to speak a second language may be advantageous

**Device Specifications**:

- Computer that is not joined to another company’s domain, neither managed by any remote management - inventory systems or tools
- Windows 10 Pro (latest updates installed)
- Minimum of 8 GB RAM (16 is recommended)
- Core i3 processor (i5 is recommended)
- Minimum of 256GB Hard disk (256 SSD is recommended)
- LAN (local access network) required
- For security requirements, freelancers will not connect to the provided systems and tools using WiFi.
- A minimum of 25 Mbps download speed & 10 Mbps upload speed
- No 3rd-party antivirus software installed
- Media devices that are Teams compliant
- Microphone/headset with background noise canceling (not a phone headset)
- Webcam, preferably compatible with Windows Hello Technology

If you are selected to move forward you will need to complete the following steps with our onboarding team:

- Background check and authorization
- Identity check and location check
- Live hardware check confirming the technical specifications required for the role
- Payroll vendor documentation

**Additional Information**
- Fortune 500 Client
- Competitive Pay
- Remote Work

All your information will be kept confidential according to EEO guidelines.

  • 901 - M365 Business Advisor - Proactive (English)

    2 days ago

    Delhi, Delhi, India Upwork Full time

    **Company Description** Upwork, in collaboration with a leading American multinational technology company, is looking for** English-speaking Microsoft 365 Proactive Business Advisors**. This unique opportunity allows you to be at the forefront of Microsoft's products. If you have technical expertise in M365 products and a passion for innovation, we encourage...

  • #796 - M365 Business Advisor

    2 weeks ago

    Delhi, Delhi, India Upwork Full time

    **Company Description** Upwork, in collaboration with a leading American multinational technology company, is looking for** English-speaking Microsoft 365 Business Advisors**. This unique opportunity allows you to be at the forefront of Microsoft's products. If you have technical expertise in M365 products and a passion for innovation, we encourage you to...

  • Technical Lead M365

    3 days ago

    New Delhi, India Aptia Group Full time

    Role Summary:We are seeking an experienced and highly motivated Technical Lead with deep expertise in Microsoft 365 (M365) solutions to join our team. As the M365 Technical Lead, you will be responsible for designing, developing, and implementing M365-based solutions, ensuring that they meet the business requirements and organizational objectives. You will...

  • Ambassador

    2 weeks ago

    Delhi, Delhi, India YELL Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Student Ambassador (Delhi NCR) | YELL – Young Entrepreneurs Learning LabzLocation:Delhi NCR (Part-time | Remote + On-Campus)Duration:1 Semester (extendable)Compensation:Up to ₹25,000/month + Bonuses + MacBook Air + LORAbout YELLYELL – Young Entrepreneurs Learning Labzis India's most hands-on startup bootcamp for students. Unlike traditional programs,...

  • Campus Ambassador

    4 weeks ago

    Delhi, India Giftcarnation Full time

    Company Description At Giftcarnation, we offer a wide range of luxury gift hampers for every occasion. Whether it's a wedding, baby shower, anniversary, birthday, or corporate event, we've got your back. Our curated hampers are designed to make every moment special and memorable. Role Description This is an on-site internship role for a Campus Ambassador...

  • Campus Ambassador

    4 weeks ago

    Delhi, India Saraswati Bhagwat Management Full time

    Company Description Saraswati Bhagwat Management specializes in creating unforgettable events with meticulous planning and creative execution. We are dedicated to delivering unique experiences that leave a lasting impression. Our team of experts tailors each event to meet the distinct needs of our clients, ensuring seamless and successful execution. We pride...

  • Campus Ambassador

    4 weeks ago

    Delhi, India Studio Titan Forge Full time

    Company Description We are the Titans incubation game studio with a vision to forge new worlds and shape the future of interactive storytelling. Our mission is bold: to build immersive experiences and leave behind a legacy of innovation. We're calling on passionate volunteers who believe in collaboration, creativity, and lifting each other up. Together, we...

  • Campus Ambassador

    2 weeks ago

    Delhi, India YELL Full time

    Job Description Student Ambassador (Delhi NCR) | YELL Young Entrepreneurs Learning Labz Location: Delhi NCR (Part-time | Remote + On-Campus) Duration: 1 Semester (extendable) Compensation: Up to 25,000/month + Bonuses + MacBook Air + LOR About YELL YELL is India's most hands-on startup bootcamp for students. Unlike traditional programs, YELL focuses on...

  • Campus Ambassador

    4 weeks ago

    Delhi, India DEVDOOT Full time

    About Devdoot Devdoot is a pioneering digital wellness platform dedicated to making holistic health accessible to everyone, everywhere. We're building a future where quality healthcare and wellness support are just a click away, and we're looking for passionate campus leaders to help us drive this mission forward. About the Program: Join the Founding Cohort...

  • Student Ambassador

    4 weeks ago

    Delhi, India YELL Full time

    Student Ambassador (Delhi Only) Position Student Ambassador(Part-Time, Remote + On-Campus) Organization: YELL – Young Entrepreneurs Learning Labz Location:Delhi, India Duration:1 Semester (with the opportunity to extend) Compensation:Up to ₹25,000/month + Bonuses + MacBook Air + LOR About YELL YELL is India's most hands-on startup bootcamp for students...