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Customer Support Executive

3 weeks ago

Noida Sector Noida Uttar Pradesh, India Bloom Business solutions Full time

**Job Title: Customer Support Executive**

**Location**: Noida, Sector 63 (On-site)

**Company**: Viable Outsource Solution

**Shift**:Night shift (9pm-6am)

**Language**: Punjabi/ Hindi / English

**Position Overview**:
**Key Responsibilities**:

- **Client Communication**:Act as the primary contact for clients, addressing queries and resolving issues promptly.
- **BPO and LPO Knowledge**: Provide insights on BPO/LPO services and ensure client needs are met.
- **Sound Knowledge**: Sound knowledge in Customer support and client handling preferred.
- **Issue Resolution**:Handle complaints professionally and ensure timely problem resolution.
- **Quality Assurance**: Monitor service delivery quality and gather client feedback for improvement.

**Required Skills & Qualifications**:

- **Experience**: 0-1 years in customer support (BPO/LPO/sales experience preferred).
- **Skills**: Strong communication, problem-solving, and client handling abilities.
- **Attributes**: Confident, detail-oriented, and able to manage multiple tasks.

**Benefits**:

- Regular Appraisals.
- Competitive salary.
- Secure work environment.

**How to Apply**:
**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Night shift
- US shift

Application Question(s):

- How many years of experience do you have?
- Do you have an experience related to customer support/ client servicing/sales?
- Are you comfortable with Noida sector 63?
- Are you comfortable with the Night shift (9pm-6am)?
- Rate your skills of Client communication out of 10?

Work Location: In person

**Speak with the employer**
+91 8439421818