IT Hardware Support Executive

4 days ago

Bengaluru Karnataka, India Pelican Telecom Private Limited Full time

**Job Title: IT Hardware Support Executive**

**Experience**: 2 - 3 years

**Location**: Bangalore

**Key Responsibilities**:

- Arrange and conduct product demos for customers, showcasing rugged laptop features.
- Address customer queries promptly and effectively, providing technical assistance for rugged laptops.
- Oversee and manage Proof of Concept (POC) setups for customers, ensuring the solution meets their requirements.
- Handle post-sales/service-related issues, ensuring timely resolution of customer complaints or issues.
- Provide high-quality customer service by ensuring customer satisfaction throughout the hardware support process.
- Offer guidance to customers regarding product setup, installation, and maintenance.
- Act as a point of contact for customers, ensuring their issues are resolved in a professional and timely manner.
- Install, configure, and troubleshoot hardware systems like rugged laptops
- Perform routine hardware maintenance and monitor system performance.
- Maintain hardware inventory and assist with equipment repairs/replacements.

**Preferred Qualifications**:

- Familiarity with computer hardware
- Excellent communication and customer service skills.
- Experience with managing and executing Proof of Concept (POC) demonstrations.
- Strong knowledge of hardware systems, troubleshooting tools
- Bachelor's degree in IT, Computer Science, or related field.
- Excellent communication and customer service skills.

**About Us -**Pelican Telecom provides custom Telecommunication, audio visual, rugged computing, security, home and building automation solutions to increase productivity and convenience. Leveraging our two decades of experience, we provide end-to-end custom solutions to customers in a diverse range of business areas to improve productivity and collaboration.

We are an ISO 9001:2015 certified organization and are committed to excellence in every way namely in our work ethics, in the products and services we offer, in our relationships with our customers, employees, industries and society at large. With the help of our competent sales and service experts we are able to provide end-to-end comprehensive solutions for various use cases from needs assessment, to supplying of material, maintenance and after sales support. We provide solutions in all cities across India

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Shift:

- Day shift

Work Days:

- Monday to Friday

**Experience**:

- Pre-sales: 2 years (required)
- Technical support: 2 years (required)

Work Location: In person

  • Sales and Marketing Executive

    5 days ago

    Bengaluru, Karnataka, India HINDUSTAN HARDWARE PLYWOODS Full time

    Certainly! Here’s a job description tailored for a **Sales Executive** handling **hardware products and plywood** in both **retail and wholesale** showroom environments: **Job Title**: Sales Executive - Hardware & Plywood (Retail & Wholesale) **Location: Bangalore** **Reports to**: Sales Manager/Branch Manager **Job Overview**: **Key...

  • Hardware Product Support Executive

    7 days ago

    Bengaluru, India IQnext Full time

    **About IQnext** We're revolutionizing the way buildings are managed, shifting them away from traditional facilities management to a smarter, data-driven approach. IQnext is an integrated, centralized platform that is disrupting buildings and real estate infrastructure with its new-age cloud-based solution, delivering long-term sustainability and...

  • IT Hardware Sales Executive

    1 week ago

    Bengaluru, Karnataka, India Pelican Telecom Private Limited Full time

    **Job Title: IT Hardware Sales Executive** **Experience**:2 - 3 years **Location**:Bangalore **Key Responsibilities**: - Manage and execute sales activities to acquire new customers and drive revenue. - Develop and implement sales strategies to meet individual and company sales targets. - Build and maintain strong customer relationships, understanding...

  • Hardware and Network Technician

    2 weeks ago

    Bengaluru, Karnataka, India Inland World Logistics Private Limited Full time

    Set up and configure hardware, software, and network infrastructure. - Perform regular maintenance and resolve hardware and network issues. - Monitor and secure network performance, manage user accounts, and implement security measures. - Provide support and training to end-users, documenting issues and solutions. - Recommend and execute system upgrades,...

  • IT Support Executive

    1 week ago

    Bengaluru, Karnataka, India QDegrees Full time

    **Who are we**: We are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer experience. Our vision is "to make customer experience simple yet effective by innovative CX models, utilizing the power of digitization and human intelligence ” Join us **IT Support...

  • IT Executive

    1 week ago

    Bengaluru, Karnataka, India Sri Sri College of Ayurvedic Hospital and Research Hospital Full time

    **DUTIES & RESPONSIBILITIES** **1. Support Day today IT Operations** **2. Attend the Daily IT Compliants raised by the user Dept** **3. Desktop,Laptop,Server,Maintenance Core IT Hardware & Networking** **4. Windows & Linux OS,Software installation & Troubleshotting** **5. HIMS Application support** **6. Managing L1,L2 Switches,Firewall Etc..** **7....

  • It Support Engineer Hardware and software

    7 days ago

    Bengaluru, Karnataka, India Vantage Network Solutions Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Role & responsibilitiesInstallation, configuration, and maintenance of desktops, laptops, servers, and networking devices (routers, switches); troubleshooting hardware and connectivity issues; BIOS setup; peripheral device support; structured cabling; power management using UPS systems; asset tracking and documentation; data recovery; virtualization hardware...

  • IT Executive

    3 days ago

    Bengaluru, Karnataka, India Sri Sri College of Ayurvedic Hospital and Research Hospital Full time

    **DUTIES & RESPONSIBILITIES** **1. Support Day today IT Operations** **2. Attend the Daily IT Compliants raised by the user Dept** **3. Desktop,Laptop,Server,Maintenance Core IT Hardware & Networking** **4. Windows & Linux OS,Software installation & Troubleshotting** **5. HIMS Application support** **6. Managing L1,L2 Switches,Firewall Etc..** **7....

  • IOT Hardware Support Professional

    7 days ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 1,20,00,000

    We are seeking a skilled Technical Support Specialist to join our team in the IoT industry.The ideal candidate will be responsible for providing technical assistance and support to customers, ensuring smooth operation and optimal performance of our IoT solutions. This role involves troubleshooting hardware and software issues, collaborating with...

  • Hardware Support Engineer

    4 hours ago

    Bengaluru, Karnataka, India Immersivevision Technology Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesInterested in becoming part of a team revolutionizing the Medical Anatomy Study and science PracticalsCofounded by graduates from IIT KGP, DCE and IIM A, Immersive Labz works on cutting-edge medical technology specializing in creating immersive virtual reality experiences for medical professionals. Immersive Labz has been funded and...